Skill
listen actively
Give attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times; able to listen carefully the needs of customers, clients, passengers, service users or others, and provide solutions accordingly.
Alternative Names
maintain active listeningactive listeningapply active listening techniquesuse active listening techniqueslisten with attentive participation
Essential for these occupations
listen actively is listed as an essential skill for 36 occupation(s).
physiotherapistlegal guardianrecruitment consultantyouth information workerparamedic in emergency responsesaudio describercall centre agentcustomer service representativespecialist nursevolunteer mentorassessor of prior learningeducational counselloracupuncturistacademic support officerbiomedical scientistadvanced nurse practitionercar leasing agentgerontology social workerlearning mentormusic therapistchild day care workeryouth offending team workerbenefits advice workerresidential childcare workerbarberhousing support workereducational psychologistsocial work assistantresidential home older adult care workerpsychologistsocial counsellormental health support workernuclear medicine radiographertaxi controllerrescue centre manageremergency ambulance driver
Optional for these occupations
listen actively is a useful but optional skill for 14 occupation(s).
land-based machinery technicianmedical administrative assistantcampaign canvasserhome care aiderental service representativevehicle rental agentaudiology techniciancommercial pilothairdresser assistantcivil registrarenvironmental programme coordinatorcustoms officerhospital pharmacistspecial educational needs itinerant teacher
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