Knowledge
customer relationship management
The customer-oriented management approach and basic principles of successful customer relations that focus on interactions with customers such as technical support, customer services, after-sales support and direct communication with the customer.
Alternative Names
customers relationship managementmanagement of customer relationshipCRMcustomer-oriented management
Essential for these occupations
customer relationship management is listed as an essential skill for 19 occupation(s).
spa managercommercial sales representativelaundry and dry cleaning managermarketing assistantmembership managerequine yard managergarage manageranimal facility managerafter-sales service techniciancontact centre supervisorservice managercall centre managerlivestock advisorcontact centre manageradvertising sales agentbeauty salon managerinterpretation agency managertranslation agency managercommercial director
Optional for these occupations
customer relationship management is a useful but optional skill for 12 occupation(s).
Do you have this skill?
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