Manufacturing & ProductionProduction and specialised services managersISCO 1330
ICT project manager
ICT project managers schedule, control and direct the resources, people, funding and facilities to achieve the objectives of ICT projects. They establish budgets and timelines, perform risk analysis and quality management, and complete project closure reports.
European Skills Framework
Skills and knowledge areas required for this occupation based on European classification.
Essential (26)
internal risk management policyinternal risk management policyThe internal risk management policies that identify, assess and prioritise risks in an IT environment. The methods used to minimise, monitor and control the possibility and the impact of disastrous ev...quality standardsquality standardsThe national and international requirements, specifications and guidelines to ensure that products, services and processes are of good quality and fit for purpose.ICT project managementICT project managementThe methodologies for the planning, implementation, review and follow-up of ICT projects, such as the development, integration, modification and sales of ICT products and services, as well as projects...ICT project management methodologiesICT project management methodologiesThe methodologies or models for planning, managing and overseeing of ICT resources in order to meet specific goals, such methodologies are Waterfall, Incremental, V-Model, Scrum or Agile and using pro...blockchain mining principlesblockchain mining principlesEssential blockchain and cryptocurrency mining types and principles include ASIC mining, GPU mining, CPU mining, Cloud mining, and Mining pools.coach employeescoach employeesMaintain and improve employees' performance by coaching individuals or groups how to optimise specific methods, skills or abilities, using adapted coaching styles and methods. Tutor newly recruited em...apply conflict managementapply conflict managementTake ownership of the handling of all complaints and disputes showing empathy and understanding to achieve resolution. Be fully aware of all Social Responsibility protocols and procedures, and be able...perform risk analysisperform risk analysisIdentify and assess factors that may jeopardise the success of a project or threaten the organisation's functioning. Implement procedures to avoid or minimise their impact.manage budgetsmanage budgetsPlan, monitor, report on the budget and prepare set production budgets.create project specificationscreate project specificationsDefine the workplan, duration, deliverables, resources and procedures a project has to follow to achieve its goals. Describe project goals, outcomes, results and implementation scenarios.manage project informationmanage project informationProvide accurate and relevant information to all the parties involved in a project on time.define technology strategydefine technology strategyCreate an overall plan of objectives, practices, principles and tactics related to the use of technologies within an organisation and describe the means to reach the objectives, taking into account an...manage staffmanage staffManage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the wor...manage ICT projectmanage ICT projectPlan, organize, control and document procedures and resources, such as human capital, equipment and mastery, in order to achieve specific goals and objectives related to ICT systems, services or produ...provide cost benefit analysis reportsprovide cost benefit analysis reportsPrepare, compile and communicate reports with broken down cost analysis on the proposal and budget plans of the company. Analyse the financial or social costs and benefits of a project or investment i...recruit employeesrecruit employeesHire new employees by scoping the job role, advertising, performing interviews and selecting staff in line with company policy and legislation.manage project changesmanage project changesManage requested or identified changes to the original project planning, assess the need to implement the changes and communicate them to the different project stakeholders. Update the relevant projec...analyse business plansanalyse business plansAnalyse the formal statements from businesses which outline their business goals and the strategies they set in place to meet them, in order to assess the feasibility of the plan and verify the busine...define roadmap for blockchain in applicationsdefine roadmap for blockchain in applicationsDefine and follow a roadmap for the introduction of blockchain in a particular application. Identify the key actions and roles required, as well as the essential milestones and deliverables to achieve...develop blockchain technologydevelop blockchain technologyDevelop and integrate blockchain technology in new or existing ICT infrastructures, and understand the key challenges and solution approaches to this integration.identify legal requirementsidentify legal requirementsConduct research for applicable legal and normative procedures and standards, analyse and derive legal requirements that apply to the organisation, its policies and products.perform project managementperform project managementManage and plan various resources, such as human resources, budget, deadline, results, and quality necessary for a specific project, and monitor the project's progress in order to achieve a specific g...build business relationshipsbuild business relationshipsEstablish a positive, long-term relationship between organisations and interested third parties such as suppliers, distributors, shareholders and other stakeholders in order to inform them of the orga...estimate duration of workestimate duration of workProduce accurate calculations on time necessary to fulfil future technical tasks based on past and present information and observations or plan the estimated duration of individual tasks in a given pr...train employeestrain employeesLead and guide employees through a process in which they are taught the necessary skills for the perspective job. Organise activities aimed at introducing the work and systems or improving the perform...perform resource planningperform resource planningEstimate the expected input in terms of time, human and financial resources necessary to achieve the project objectives.
Optional (45)
incremental developmentincremental developmentThe incremental development model is a methodology to design software systems and applications.systems development life-cyclesystems development life-cycleThe sequence of steps, such as planning, creating, testing and deploying and the models for the development and life-cycle management of a system.Agile project managementAgile project managementThe agile project management approach is a methodology for planning, managing and overseeing of ICT resources in order to meet specific goals and using project management ICT tools.software architecture modelssoftware architecture modelsThe set of structures and models needed to understand or describe the software system, including the software elements, the relations between them and the properties of both elements and relations.iterative developmentiterative developmentThe iterative development model is a methodology to design software systems and applications.digital systemsdigital systemsSystems to store, process and spread information in digital form. They are hardware, software and networks, as well as the ways in which these can be employed.Spiral developmentSpiral developmentThe spiral development model is a methodology to design software systems and applications.object-oriented modellingobject-oriented modellingThe object-oriented paradigm, which is based on classes, objects, methods and interfaces and their application in software design and analysis, programming organisation and techniques.Outsourcing modelOutsourcing modelThe outsourcing model consists of principles and fundamentals of service-oriented modelling for business and software systems that allow the design and specification of service-oriented business syste...hybrid modelhybrid modelThe hybrid model consists of principles and fundamentals of service-oriented modelling for business and software systems that allow the design and specification of service-oriented business systems wi...crowdsourcing strategycrowdsourcing strategyThe high level planning for managing and optimising business processes, ideas or content by gathering contributions from a big community of people, including on-line groups.Waterfall developmentWaterfall developmentThe waterfall development model is a methodology to design software systems and applications.outsourcing strategyoutsourcing strategyThe high level planning for managing and optimising external services of providers to execute business processes.service-oriented modellingservice-oriented modellingThe principles and fundamentals of service-oriented modelling for business and software systems that allow the design and specification of service-oriented business systems within a variety of archite...software design methodologiessoftware design methodologiesThe methodologies such as Scrum, V-model and Waterfall to design software systems and applications.Rapid application developmentRapid application developmentThe rapid application development model is a methodology to design software systems and applications.legal requirements of ICT productslegal requirements of ICT productsThe international regulations related to the development and use of ICT products.Open source modelOpen source modelThe open source model consists of principles and fundamentals of service-oriented modelling for business and software systems that allow the design and specification of service-oriented business syste...quality assurance methodologiesquality assurance methodologiesQuality assurance principles, standard requirements, and the set of processes and activities used for measuring, controlling and ensuring the quality of products and processes.ICT system user requirementsICT system user requirementsThe process intended to match user and organisation's needs with system components and services, by taking into consideration the available technologies and the techniques required to elicit and speci...project configuration managementproject configuration managementThe process for the effective management of the key project artefacts and deliverables, ensuring that the correct versions are delivered to the project requestor and allowing project managers to ident...Process-based managementProcess-based managementThe process-based management approach is a methodology for planning, managing and overseeing of ICT resources in order to meet specific goals and using project management ICT tools.lean project managementlean project managementThe lean project management approach is a methodology for planning, managing and overseeing of ICT resources in order to meet specific goals and using project management ICT tools.Agile developmentAgile developmentThe agile development model is a methodology to design software systems and applications.document managementdocument managementThe methodology of tracking, managing and storing documents in a systematic and organised manner as well as keeping a record of the versions created and modified by specific users (history tracking).Prototyping developmentPrototyping developmentThe prototyping development model is a methodology to design software systems and applications.insourcing strategyinsourcing strategyThe high level planning for managing and optimising business processes internally, usually in order to maintain control of critical aspects of work.DevOpsDevOpsThe DevOps development approach is a methodology to design software systems and applications focused on the collaboration and between software programmers and other ICT professionals and automation.ICT process quality modelsICT process quality modelsThe quality models for ICT services which address the maturity of the processes, the adoption of recommended practices and their definition and institutionalisation that allow the organisation to reli...create solutions to problemscreate solutions to problemsSolve problems which arise in planning, prioritising, organising, directing/facilitating action and evaluating performance. Use systematic processes of collecting, analysing, and synthesising informat...develop information standardsdevelop information standardsDevelop norms or requirements that establish uniform technical criteria, methods, processes and practices in the information management based on professional experience.carry out project activitiescarry out project activitiesCarry out project activities based on the project work plan and schedule. Assist in the development and execution of project plans.apply change managementapply change managementManage development within an organisation by anticipating changes and making managerial decisions to ensure that the members involved are as less disturbed as possible.maintain relationship with suppliersmaintain relationship with suppliersBuild a lasting and meaningful relationship with suppliers and service providers in order to establish a positive, profitable and enduring collaboration, co-operation and contract negotiation.use ICT ticketing systemuse ICT ticketing systemUtilise a specialised system to track registration, processing and resolution of issues in an organisation by assigning each of these issues a ticket, registering inputs from involved persons, trackin...implement ICT risk managementimplement ICT risk managementDevelop and implement procedures for identifying, assessing, treating and mitigating ICT risks, such as hacks or data leaks, according to the company's risk strategy, procedures and policies. Analyse ...maintain a central project repositorymaintain a central project repositoryStore project files and documents in a central repository accessible to the project manager and to all the project teams. Use available online tools and dedicated software.execute ICT auditsexecute ICT auditsOrganise and execute audits in order to evaluate ICT systems, compliance of components of systems, information processing systems and information security. Identify and collect potential critical issu...perform procurement processesperform procurement processesUndertake ordering of services, equipment, goods or ingredients, compare costs and check the quality to ensure optimal payoff for the organisation.manage localisationmanage localisationModify content or a product for the transference from one locale to another through the use of content translation or localisation service providers.use e-procurementuse e-procurementUse digital procurement technologies and e-procurement applications and tools in order to reduce administrative burden, improve efficiency, and strengthen transparency and accountability of procuremen...organise project meetingsorganise project meetingsOrganise project meetings such as the project kick-off meeting and the project review meeting. Plan the meeting agenda, set up conference calls, address any logistical needs and prepare documentation ...apply organisational techniquesapply organisational techniquesEmploy a set of organisational techniques and procedures which facilitate the achievement of the set goals set such as detailed planning of personnel's schedules. Use these resources efficiently and s...define technical requirementsdefine technical requirementsSpecify technical properties of goods, materials, methods, processes, services, systems, software and functionalities by identifying and responding to the particular needs that are to be satisfied acc...draft project documentationdraft project documentationPrepare project documentation such as project charters, work plans, project handbooks, progress reports, deliverables and stakeholder matrices.
Related Occupations
Other occupations in the Production and specialised services managers category that share similar skill requirements.
AI Replacement Risk
78/ 100
Very High Risk
Low riskHigh risk
Quick Facts
ISCO GroupProduction and specialised services managers
Essential Skills26
Core Skills0