TourismISCO 1420

Shoe and leather accessories shop manager

A shoe and leather accessories shop manager is a person who answers for the running of a footwear and leather goods shop and for its staff.

Check your gaps Check yourself in a minute ↓AI risk: 65/100 (high risk)

Check yourself in a minute: shoe and leather accessories shop manager

Rate 5 of the 27 essential skills of this occupation (European ESCO data). No account needed.

study sales levels of products

set up pricing strategies

order supplies

manage budgets

maintain relationship with customers

About shoe and leather accessories shop manager

The job starts with selling. The manager sets sales targets for the shop and for each salesperson, checks progress against them and looks for ways to maximise revenue. The manager negotiates purchasing terms with suppliers, such as prices, delivery dates and payment, and decides which styles and sizes of footwear and leather goods to order.

The second group of duties concerns people and customers. The manager is responsible for the shop staff, directing the work of the sales team and making sure customers are served smoothly. Customer relationships are maintained through different communication channels: conversation in the shop, the telephone, email and social media.

Running the shop has a formal side too. The manager handles anti-theft mechanisms such as tagged goods and security gates, applies employment legislation when hiring and managing staff, and obtains the permits the shop needs to operate. Formal requirements are set by the employer.

Key Work Functions

Core areas of responsibility for a shoe and leather accessories shop manager.

Staff Management and Recruitment

Recruit and hire employees with appropriate retail and customer service experience
Train and develop staff on product knowledge, sales techniques, and customer service standards
Manage staff schedules, performance reviews, and compliance with employment law

Sales and Revenue Management

Monitor and analyze sales levels of products to identify trends and opportunities
Set up and adjust pricing strategies to maximize sales revenues while maintaining competitiveness
Oversee promotional sales and pricing discounts to drive customer traffic and conversion

Inventory and Procurement Management

Order supplies and manage inventory levels to ensure adequate stock of popular items
Perform procurement processes and negotiate sales contracts with suppliers
Ensure correct goods labelling and compliance with product regulations

Customer Relationship and Feedback

Maintain positive relationships with customers by ensuring excellent service and addressing concerns
Measure customer feedback through surveys and direct interaction to improve operations
Maintain positive relationships with suppliers to ensure reliable delivery and favorable terms

Communications and Marketing

Use different communication channels including phone, email, and in-person interaction
Plan and execute promotional activities to increase brand awareness and customer engagement
Obtain relevant licenses and ensure compliance with retail regulations and industry standards

Budget and Operations Management

Manage budgets including operational costs, staff payroll, and marketing expenses
Adhere to organizational guidelines and implement policies consistently across operations
Study sales levels and market trends in the footwear industry to inform business decisions

European Skills Framework

Skills and knowledge areas required for this occupation based on European classification.

Essential (27)

footwear industryfootwear industryMajor brands, manufacturers and products available on the footwear market including the different types of shoes, components and materials used.sales activitiessales activitiesThe supply of goods, sale of goods and the related financial aspects. The supply of goods entails the selection of goods, import and transfer. The financial aspect includes the processing of purchasin...employment lawemployment lawThe law which mediates the relationship between employees and employers. It concerns employees' rights at work which are binding by the work contract.study sales levels of productsstudy sales levels of productsCollect and analyse sales levels of products and services in order to use this information for determining the quantities to be produced in the following batches, customer feedback, price trends, and ...set up pricing strategiesset up pricing strategiesApply methods used for setting product value taking into consideration market conditions, competitor actions, input costs, and others.order suppliesorder suppliesCommand products from relevant suppliers to get convenient and profitable products to purchase.manage budgetsmanage budgetsPlan, monitor, report on the budget and prepare set production budgets.maintain relationship with customersmaintain relationship with customersBuild a lasting and meaningful relationship with customers in order to ensure satisfaction and fidelity by providing accurate and friendly advice and support, by delivering quality products and servic...manage staffmanage staffManage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the wor...maintain relationship with suppliersmaintain relationship with suppliersBuild a lasting and meaningful relationship with suppliers and service providers in order to establish a positive, profitable and enduring collaboration, co-operation and contract negotiation.use different communication channelsuse different communication channelsMake use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.recruit employeesrecruit employeesHire new employees by scoping the job role, advertising, performing interviews and selecting staff in line with company policy and legislation.obtain relevant licensesobtain relevant licensesComply with specific legal regulations, e.g. install the necessary systems and provide the necessary documentation, in order to obtain the relevant license.oversee promotional sales pricesoversee promotional sales pricesEnsure that sale prices and promotions are passed through the register as they should.ensure correct goods labellingensure correct goods labellingEnsure that goods are labeled with all necessary labeling information (e.g. legal, technological, hazardous and others) regarding the product. Ensure that labels respects the legal requirements and ad...negotiate sales contractsnegotiate sales contractsCome to an agreement between commercial partners with a focus on terms and conditions, specifications, delivery time, price etc.measure customer feedbackmeasure customer feedbackEvaluate customer's comments in order to find out whether customers feel satisfied or dissatisfied with the product or service.perform procurement processesperform procurement processesUndertake ordering of services, equipment, goods or ingredients, compare costs and check the quality to ensure optimal payoff for the organisation.maximise sales revenuesmaximise sales revenuesIncrease possible sales volumes and avoid losses through cross-selling, upselling or promotion of additional services.adhere to organisational guidelinesadhere to organisational guidelinesAdhere to organisational or department specific standards and guidelines. Understand the motives of the organisation and the common agreements and act accordingly.set sales goalsset sales goalsSet sales goals and objectives to be reached by a sales team within a period of time such as the target amount of sales made and new customers found.apply health and safety standardsapply health and safety standardsAdhere to standards of hygiene and safety established by respective authorities.supervise merchandise displayssupervise merchandise displaysWork closely together with visual display staff to decide how items should be displayed, in order to maximise customer interest and product sales.apply fashion trends to footwear and leather goodsapply fashion trends to footwear and leather goodsBe able to stay up to date on the latest styles, attending fashion shows and review fashion/clothing magazines and manuals, analysing the past and present fashion trends in areas such as footwear, lea...monitor customer servicemonitor customer serviceEnsure all employees are providing excellent customer service in accordance to company policy.manage theft preventionmanage theft preventionApply theft and robbery prevention; monitor security surveillance equipment; enforce security procedures if needed.negotiate buying conditionsnegotiate buying conditionsNegotiate terms such as price, quantity, quality, and delivery terms with vendors and suppliers in order to ensure the most beneficial buying conditions.

Optional (1) — show

advise customers on leather footwear maintenanceadvise customers on leather footwear maintenanceProvide customers with advice on how to maintain and protect leather footwear and leather accessories. Suggest maintenance products to apply.

Related Occupations

Occupations that need many of the same essential skills, so the move between them is shortest.

clothing shop manager26 shared essential skills ammunition shop manager25 shared essential skills antique shop manager25 shared essential skills audio and video equipment shop manager25 shared essential skills audiology equipment shop manager25 shared essential skills bakery shop manager25 shared essential skills beverages shop manager25 shared essential skills bicycle shop manager25 shared essential skills

Frequently asked questions

What does a shoe and leather accessories shop manager do?

Shoe and leather accessories shop managers assume responsibility for activities and staff in specialised shops.

What skills does a shoe and leather accessories shop manager need?

A shoe and leather accessories shop manager needs 27 essential skills, including footwear industry, sales activities, employment law, study sales levels of products, set up pricing strategies.

Will AI replace shoe and leather accessories shop manager jobs?

The AI disruption score for shoe and leather accessories shop manager is 65/100 (high risk). Skills most exposed to automation: measure customer feedback, study sales levels of products, ensure correct goods labelling. Most resilient: maintain relationship with suppliers, negotiate buying conditions, maintain relationship with customers.

AI Replacement Risk

65/ 100

High Risk

Low riskHigh risk

Skills most at risk from AI

measure customer feedback study sales levels of products ensure correct goods labelling

Skills resilient to automation

maintain relationship with suppliers negotiate buying conditions maintain relationship with customers

This is the average for the whole occupation. The AI Career Shield test (about 10 minutes) shows the risk in your own work and what you can do about it.

Check your own AI risk

View full AI disruption analysis →

Quick Facts

SectorTourism

ISCO GroupHospitality, retail and other services managers

Essential Skills27

What are you missing to work as shoe and leather accessories shop manager?

The free skill gap analysis compares your skills with what this occupation requires and shows where to start.

Check your gaps