TourismHospitality, retail and other services managersISCO 1420
bicycle shop manager
Bicycle shop managers are responsible for activities and staff in specialised shops that sell and repair bicycles. They manage employees, monitor the sales of the store, manage budgets and order supplies when a product is out of supply and perform administrative duties if required.
European Skills Framework
Skills and knowledge areas required for this occupation based on European classification.
Essential (28)
sales activitiessales activitiesThe supply of goods, sale of goods and the related financial aspects. The supply of goods entails the selection of goods, import and transfer. The financial aspect includes the processing of purchasin...bicycle mechanicsbicycle mechanicsTechnicalities over mechanics in bicycles and related topics in order to perform a wide range of repais in bicycles.employment lawemployment lawThe law which mediates the relationship between employees and employers. It concerns employees' rights at work which are binding by the work contract.study sales levels of productsstudy sales levels of productsCollect and analyse sales levels of products and services in order to use this information for determining the quantities to be produced in the following batches, customer feedback, price trends, and ...set up pricing strategiesset up pricing strategiesApply methods used for setting product value taking into consideration market conditions, competitor actions, input costs, and others.advise customers on bicyclesadvise customers on bicyclesProvide customers with information on the several types and functionalities of bicycles. Help customers find the type of bicycle that fits their need.order suppliesorder suppliesCommand products from relevant suppliers to get convenient and profitable products to purchase.manage budgetsmanage budgetsPlan, monitor, report on the budget and prepare set production budgets.maintain relationship with customersmaintain relationship with customersBuild a lasting and meaningful relationship with customers in order to ensure satisfaction and fidelity by providing accurate and friendly advice and support, by delivering quality products and servic...manage staffmanage staffManage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the wor...maintain relationship with suppliersmaintain relationship with suppliersBuild a lasting and meaningful relationship with suppliers and service providers in order to establish a positive, profitable and enduring collaboration, co-operation and contract negotiation.use different communication channelsuse different communication channelsMake use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.recruit employeesrecruit employeesHire new employees by scoping the job role, advertising, performing interviews and selecting staff in line with company policy and legislation.obtain relevant licensesobtain relevant licensesComply with specific legal regulations, e.g. install the necessary systems and provide the necessary documentation, in order to obtain the relevant license.oversee promotional sales pricesoversee promotional sales pricesEnsure that sale prices and promotions are passed through the register as they should.ensure correct goods labellingensure correct goods labellingEnsure that goods are labeled with all necessary labeling information (e.g. legal, technological, hazardous and others) regarding the product. Ensure that labels respects the legal requirements and ad...negotiate sales contractsnegotiate sales contractsCome to an agreement between commercial partners with a focus on terms and conditions, specifications, delivery time, price etc.measure customer feedbackmeasure customer feedbackEvaluate customer's comments in order to find out whether customers feel satisfied or dissatisfied with the product or service.perform procurement processesperform procurement processesUndertake ordering of services, equipment, goods or ingredients, compare costs and check the quality to ensure optimal payoff for the organisation.maximise sales revenuesmaximise sales revenuesIncrease possible sales volumes and avoid losses through cross-selling, upselling or promotion of additional services.adhere to organisational guidelinesadhere to organisational guidelinesAdhere to organisational or department specific standards and guidelines. Understand the motives of the organisation and the common agreements and act accordingly.set sales goalsset sales goalsSet sales goals and objectives to be reached by a sales team within a period of time such as the target amount of sales made and new customers found.apply health and safety standardsapply health and safety standardsAdhere to standards of hygiene and safety established by respective authorities.supervise merchandise displayssupervise merchandise displaysWork closely together with visual display staff to decide how items should be displayed, in order to maximise customer interest and product sales.monitor customer servicemonitor customer serviceEnsure all employees are providing excellent customer service in accordance to company policy.manage theft preventionmanage theft preventionApply theft and robbery prevention; monitor security surveillance equipment; enforce security procedures if needed.sell bicyclessell bicyclesSell new or second-hand bicycles, mountainbikes, race bicycles or electric bicycles, and bicycle accessories.negotiate buying conditionsnegotiate buying conditionsNegotiate terms such as price, quantity, quality, and delivery terms with vendors and suppliers in order to ensure the most beneficial buying conditions.
Optional (11)
electric bicycleselectric bicyclesType of bicycle that functions with an integrated electric motor that assists the rider's pedal-power.accounting techniquesaccounting techniquesThe techniques of recording and summarising business and financial transactions and analysing, verifying, and reporting the results.accountingaccountingThe documentation and processing of data regarding financial activities.manage administrative systemsmanage administrative systemsEnsure administrative systems, processes and databases are efficient and well managed and give the sound basis to work together with the administrative officer/staff/professional.maintain professional administrationmaintain professional administrationFile and organise professional administration documents comprehensively, keep customer records, fill in forms or log books and prepare documents about company-related matter.handle financial overviews of the storehandle financial overviews of the storeMonitor the financial situation, analyse the store's sales figures.perform clerical dutiesperform clerical dutiesPerform administrative tasks such as filing, typing up reports and maintaining mail correspondence.process orders from online shopprocess orders from online shopProcess orders from web shop; direct sales, packaging and shipment.ensure store securityensure store securityImplement and monitor security measures within the store; be vigilant about shoplifters and fraudulent use of credit cards.store productsstore productsKeep products in a safe place in order to maintain their quality. Ensure the stock facilities meet hygiene standards, regulating temperature, heating and air conditioning of storage facilities.perform repairs on bicyclesperform repairs on bicyclesIdentify mechanical/technical bicycle problems, perform intermediate or permanent repairs, taking into account individual customer requests.
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Other occupations in the Hospitality, retail and other services managers category that share similar skill requirements.
AI Replacement Risk
55/ 100
High Risk
Low riskHigh risk
Quick Facts
SectorTourism
ISCO GroupHospitality, retail and other services managers
Essential Skills28
Core Skills0