TourismISCO 1420

Press and stationery shop manager

Press and stationery shop managers assume responsibility for the activities and staff in specialised shops.

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Rate 5 of the 29 essential skills of this occupation (European ESCO data). No account needed.

study sales levels of products

set up pricing strategies

order supplies

manage budgets

maintain relationship with customers

European Skills Framework

Skills and knowledge areas required for this occupation based on European classification.

Essential (29)

publishing industrypublishing industryKey stakeholders in the publishing industry. Acquisition, marketing and distribution of newspapers, books, magazines and other informative works, including electronic media.sales activitiessales activitiesThe supply of goods, sale of goods and the related financial aspects. The supply of goods entails the selection of goods, import and transfer. The financial aspect includes the processing of purchasin...employment lawemployment lawThe law which mediates the relationship between employees and employers. It concerns employees' rights at work which are binding by the work contract.types of written presstypes of written pressThe various types, ranges, styles and subject matter of the written press such as magazines, journals and newspapers.study sales levels of productsstudy sales levels of productsCollect and analyse sales levels of products and services in order to use this information for determining the quantities to be produced in the following batches, customer feedback, price trends, and ...set up pricing strategiesset up pricing strategiesApply methods used for setting product value taking into consideration market conditions, competitor actions, input costs, and others.order suppliesorder suppliesCommand products from relevant suppliers to get convenient and profitable products to purchase.manage budgetsmanage budgetsPlan, monitor, report on the budget and prepare set production budgets.maintain relationship with customersmaintain relationship with customersBuild a lasting and meaningful relationship with customers in order to ensure satisfaction and fidelity by providing accurate and friendly advice and support, by delivering quality products and servic...manage staffmanage staffManage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the wor...maintain relationship with suppliersmaintain relationship with suppliersBuild a lasting and meaningful relationship with suppliers and service providers in order to establish a positive, profitable and enduring collaboration, co-operation and contract negotiation.use different communication channelsuse different communication channelsMake use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.recruit employeesrecruit employeesHire new employees by scoping the job role, advertising, performing interviews and selecting staff in line with company policy and legislation.obtain relevant licensesobtain relevant licensesComply with specific legal regulations, e.g. install the necessary systems and provide the necessary documentation, in order to obtain the relevant license.place orders for printed paper goodsplace orders for printed paper goodsCommunicate with suppliers and place orders for printed paper goods such as newspapers, magazines, books and stationery products for the store.oversee promotional sales pricesoversee promotional sales pricesEnsure that sale prices and promotions are passed through the register as they should.ensure correct goods labellingensure correct goods labellingEnsure that goods are labeled with all necessary labeling information (e.g. legal, technological, hazardous and others) regarding the product. Ensure that labels respects the legal requirements and ad...negotiate sales contractsnegotiate sales contractsCome to an agreement between commercial partners with a focus on terms and conditions, specifications, delivery time, price etc.measure customer feedbackmeasure customer feedbackEvaluate customer's comments in order to find out whether customers feel satisfied or dissatisfied with the product or service.perform procurement processesperform procurement processesUndertake ordering of services, equipment, goods or ingredients, compare costs and check the quality to ensure optimal payoff for the organisation.maximise sales revenuesmaximise sales revenuesIncrease possible sales volumes and avoid losses through cross-selling, upselling or promotion of additional services.adhere to organisational guidelinesadhere to organisational guidelinesAdhere to organisational or department specific standards and guidelines. Understand the motives of the organisation and the common agreements and act accordingly.recommend newspapers to customersrecommend newspapers to customersRecommend and provide advice on magazines, books and newspapers to customers, according to their personal interests.set sales goalsset sales goalsSet sales goals and objectives to be reached by a sales team within a period of time such as the target amount of sales made and new customers found.apply health and safety standardsapply health and safety standardsAdhere to standards of hygiene and safety established by respective authorities.supervise merchandise displayssupervise merchandise displaysWork closely together with visual display staff to decide how items should be displayed, in order to maximise customer interest and product sales.monitor customer servicemonitor customer serviceEnsure all employees are providing excellent customer service in accordance to company policy.manage theft preventionmanage theft preventionApply theft and robbery prevention; monitor security surveillance equipment; enforce security procedures if needed.negotiate buying conditionsnegotiate buying conditionsNegotiate terms such as price, quantity, quality, and delivery terms with vendors and suppliers in order to ensure the most beneficial buying conditions.

Related Occupations

Occupations that need many of the same essential skills, so the move between them is shortest.

Frequently asked questions

What does a press and stationery shop manager do?

Press and stationery shop managers assume responsibility for the activities and staff in specialised shops.

What skills does a press and stationery shop manager need?

A press and stationery shop manager needs 29 essential skills, including publishing industry, sales activities, employment law, types of written press, study sales levels of products.

Will AI replace press and stationery shop manager jobs?

The AI disruption score for press and stationery shop manager is 52/100 (moderate risk). Skills most exposed to automation: measure customer feedback, place orders for printed paper goods, study sales levels of products. Most resilient: maintain relationship with suppliers, negotiate buying conditions, maintain relationship with customers.

Quick Facts

SectorTourism
ISCO GroupHospitality, retail and other services managers
Essential Skills29

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