TourismISCO 1420
Music and video shop manager
Music and video shop managers assume responsibility for the activities and staff in specialised shops.
Check yourself in a minute: music and video shop manager
Rate 5 of the 28 essential skills of this occupation (European ESCO data). No account needed.
study sales levels of products
set up pricing strategies
order supplies
manage budgets
maintain relationship with customers
European Skills Framework
Skills and knowledge areas required for this occupation based on European classification.
Essential (28)
music and video industrymusic and video industryPlayers and products available on the market in the video and music industry.sales activitiessales activitiesThe supply of goods, sale of goods and the related financial aspects. The supply of goods entails the selection of goods, import and transfer. The financial aspect includes the processing of purchasin...musical genresmusical genresDifferent musical styles and genres such as blues, jazz, reggae, rock, or indie.employment lawemployment lawThe law which mediates the relationship between employees and employers. It concerns employees' rights at work which are binding by the work contract.study sales levels of productsstudy sales levels of productsCollect and analyse sales levels of products and services in order to use this information for determining the quantities to be produced in the following batches, customer feedback, price trends, and ...set up pricing strategiesset up pricing strategiesApply methods used for setting product value taking into consideration market conditions, competitor actions, input costs, and others.order suppliesorder suppliesCommand products from relevant suppliers to get convenient and profitable products to purchase.manage budgetsmanage budgetsPlan, monitor, report on the budget and prepare set production budgets.maintain relationship with customersmaintain relationship with customersBuild a lasting and meaningful relationship with customers in order to ensure satisfaction and fidelity by providing accurate and friendly advice and support, by delivering quality products and servic...manage staffmanage staffManage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the wor...maintain relationship with suppliersmaintain relationship with suppliersBuild a lasting and meaningful relationship with suppliers and service providers in order to establish a positive, profitable and enduring collaboration, co-operation and contract negotiation.use different communication channelsuse different communication channelsMake use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.recruit employeesrecruit employeesHire new employees by scoping the job role, advertising, performing interviews and selecting staff in line with company policy and legislation.obtain relevant licensesobtain relevant licensesComply with specific legal regulations, e.g. install the necessary systems and provide the necessary documentation, in order to obtain the relevant license.oversee promotional sales pricesoversee promotional sales pricesEnsure that sale prices and promotions are passed through the register as they should.ensure correct goods labellingensure correct goods labellingEnsure that goods are labeled with all necessary labeling information (e.g. legal, technological, hazardous and others) regarding the product. Ensure that labels respects the legal requirements and ad...negotiate sales contractsnegotiate sales contractsCome to an agreement between commercial partners with a focus on terms and conditions, specifications, delivery time, price etc.measure customer feedbackmeasure customer feedbackEvaluate customer's comments in order to find out whether customers feel satisfied or dissatisfied with the product or service.perform procurement processesperform procurement processesUndertake ordering of services, equipment, goods or ingredients, compare costs and check the quality to ensure optimal payoff for the organisation.maximise sales revenuesmaximise sales revenuesIncrease possible sales volumes and avoid losses through cross-selling, upselling or promotion of additional services.adhere to organisational guidelinesadhere to organisational guidelinesAdhere to organisational or department specific standards and guidelines. Understand the motives of the organisation and the common agreements and act accordingly.set sales goalsset sales goalsSet sales goals and objectives to be reached by a sales team within a period of time such as the target amount of sales made and new customers found.apply health and safety standardsapply health and safety standardsAdhere to standards of hygiene and safety established by respective authorities.supervise merchandise displayssupervise merchandise displaysWork closely together with visual display staff to decide how items should be displayed, in order to maximise customer interest and product sales.monitor customer servicemonitor customer serviceEnsure all employees are providing excellent customer service in accordance to company policy.manage theft preventionmanage theft preventionApply theft and robbery prevention; monitor security surveillance equipment; enforce security procedures if needed.stay up-to-date with music and video releasesstay up-to-date with music and video releasesStay informed about the latest music and video releases in all output formats: CD, DVD, Blu-Ray, vinyl, etc.negotiate buying conditionsnegotiate buying conditionsNegotiate terms such as price, quantity, quality, and delivery terms with vendors and suppliers in order to ensure the most beneficial buying conditions.
Optional (1) — show
assist customers in selecting music and video recordingsassist customers in selecting music and video recordingsProvide customer advice in a music and video store; recommend CD's and DVD's to customers according to their individual preferences using comprehension of a wide variety of genres and styles.
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Frequently asked questions
What does a music and video shop manager do?
Music and video shop managers assume responsibility for the activities and staff in specialised shops.
What skills does a music and video shop manager need?
A music and video shop manager needs 28 essential skills, including music and video industry, sales activities, musical genres, employment law, study sales levels of products.
Will AI replace music and video shop manager jobs?
The AI disruption score for music and video shop manager is 50/100 (moderate risk). Skills most exposed to automation: measure customer feedback, study sales levels of products, ensure correct goods labelling. Most resilient: musical genres, maintain relationship with suppliers, negotiate buying conditions.
AI Replacement Risk
50/ 100
Moderate Risk
Low riskHigh risk
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