RetailSales workersISCO 5242
promotions demonstrator
Promotions demonstrators proactively seek out and engage with new potential clients. They provide product specific advice and demonstrate promotional goods or services.
European Skills Framework
Skills and knowledge areas required for this occupation based on European classification.
Essential (12)
characteristics of productscharacteristics of productsThe tangible characteristics of a product such as its materials, properties and functions, as well as its different applications, features, use and support requirements.sales promotion techniquessales promotion techniquesThe techniques used to persuade customers to purchase a product or a service.product comprehensionproduct comprehensionThe offered products, their functionalities, properties and legal and regulatory requirements.characteristics of servicescharacteristics of servicesThe characteristics of a service that might include having acquired information about its application, function, features, use and support requirements.use different communication channelsuse different communication channelsMake use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.maintain work area cleanlinessmaintain work area cleanlinessKeep the working area and equipment clean and orderly.organise product displayorganise product displayArrange goods in attractive and safe way. Set up a counter or other display area where demonstrations take place in order to attract the attention of prospective customers. Organise and maintain stand...ensure product preparationensure product preparationEnsure that products such as food items are correctly prepared and made ready for consumption; combine different parts until they form one sellable unit.hand out product sampleshand out product samplesHand out brochures, coupons, product samples; come up with new incentives to persuade customers to buy products/services.keep promotions recordskeep promotions recordsKeep records on sales information and distribution of materials. File reports on customer reactions to their employers' products and promotions; present these reports to their managers.establish customer rapportestablish customer rapportGain customer interest and trust; establish relationships with wide varieties of people; communicate in a likeable and persuasive style; understand and respond to the individual desires and needs of c...demonstrate products' featuresdemonstrate products' featuresDemonstrate how to use a product in a correct and safe manner, provide customers with information on the product's main features and benefits, explain operation, correct use and maintenance. Persuade ...
Optional (16)
alcoholic beverage productsalcoholic beverage productsThe origin and composition of alcoholic beverages and cocktails, the way to match them with food and the way they have to be poured.variety of cheesevariety of cheeseVariety of cheeses and the production process behind it. Formulation of cheese by coagulation of the milk protein casein. Classifications of cheese according to criteria such as length of ageing, coun...food allergiesfood allergiesThe types of food allergies within the sector, which substances trigger allergies, and how they can be replaced or eliminated (if possible).types of chocolatetypes of chocolateTypes of chocolate such as milk chocolate, white chocolate, dark chocolate, unsweetened chocolate and raw chocolate.nutrients of confectionerynutrients of confectioneryComponents and nutrients of confectionery products required to identify possible allergens.tobacco brandstobacco brandsDifferent brands of tobacco products on the market.company policiescompany policiesThe set of rules that govern the activity of a company.advise customers on the preparation of beveragesadvise customers on the preparation of beveragesProvide information and tips to customers related to the preparation of beverages such as cocktails and with advice on storage conditions.apply regulations regarding the sale of alcoholic beveragesapply regulations regarding the sale of alcoholic beveragesComply to government regulations concerning the sale of alcoholic beverages and obtain a license if required.stock shelvesstock shelvesRefill shelves with merchandise to be sold.improve customer interactionimprove customer interactionPermanently refine and improve the quality of customer interaction and customer satisfaction; make continuous efforts to improve business standards.enforce regulations of selling alcoholic beverages to minorsenforce regulations of selling alcoholic beverages to minorsEnsure compliance with governmental regulations concerning the selling of alcoholic beverages to minors.sell confectionery productssell confectionery productsSell pastries, candy, and chocolate products to customers.achieve sales targetsachieve sales targetsReach set sales goals, measured in revenue or sold units. Reach the target within a specific timeframe, prioritise sold products and services accordingly and plan in advance.carry out active sellingcarry out active sellingDeliver thoughts and ideas in impactful and influencing manner to persuade customers to become interested in new products and promotions. Persuade clients that a product or service will satisfy their ...enforce regulations of selling tobacco to minorsenforce regulations of selling tobacco to minorsEnsure compliance with governmental regulations concerning the prohibition of selling tobacco products to minors.
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AI Replacement Risk
59/ 100
High Risk
Low riskHigh risk