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LogisticsISCO 9629

Laundromat attendant

A laundromat attendant is a person who helps the customers of a self-service laundry with the coin-operated machines, the dryers and the vending machines, and who keeps the launderette clean.

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Rate 5 of the 16 essential skills of this occupation (European ESCO data). No account needed.

guarantee customer satisfaction

maintain inventory of cleaning supplies

maintain personal hygiene standards when cleaning

wash the laundry

oversee guest laundry service

About laundromat attendant

The attendant helps customers with the machines and answers their questions. The attendant also reads the care labels on fabrics, which is how a customer is told that what they are about to do will ruin a garment, and does the laundry where a service wash is offered alongside the self-service machines.

Cleaning is also part of the job: the attendant operates the floor cleaning equipment, applies the cleaning techniques, keeps the inventory of cleaning products, and observes the personal hygiene standards while cleaning. A launderette is a public room in continuous use where water, lint and detergent accumulate, so it needs regular cleaning.

Two further duties belong to the role. The attendant oversees the opening and closing procedures, such as cleaning, restocking and securing valuables, and looks after occupational health and safety around hot machines, wet floors, chemicals and equipment customers operate themselves, keeping the launderette safe, hygienic and secure for staff and customers.

European Skills Framework

Skills and knowledge areas required for this occupation based on European classification.

Essential (16)

cleaning techniquescleaning techniquesVarious techniques and tools used to clean different types of surfaces to achieve a certain degree of cleanliness such as sweeping, vacuuming, degreasing and wet cleaning.guarantee customer satisfactionguarantee customer satisfactionHandle customer expectations in a professional manner, anticipating and addressing their needs and desires. Provide flexible customer service to ensure customer satisfaction and loyalty.maintain inventory of cleaning suppliesmaintain inventory of cleaning suppliesFollow the stock of cleaning materials, order new material when the stock is empty and follow their usage to maintain a constant supply.maintain personal hygiene standards when cleaningmaintain personal hygiene standards when cleaningMake sure to keep yourself clean and tidy and wear protective equipment when performing cleaning activities, as required by the health and safety procedures of the task or the organisation.wash the laundrywash the laundryWash or clean clothes by hand or by use of a washing machine.oversee guest laundry serviceoversee guest laundry serviceEnsure that guest laundry is collected, cleaned and returned to a high standard and in a timely fashion.greet guestsgreet guestsWelcome guests in a friendly manner in a certain place.operate floor cleaning equipmentoperate floor cleaning equipmentSet up, maintain and operate roto, extractor and walk behind scrubbers and other floor care equipment to clean carpets and scrub hard floors.maintain customer servicemaintain customer serviceKeep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requ...set up machine controlsset up machine controlsSet up or adjust machine controls to regulate conditions such as material flow, temperature, or pressure.maintain a safe, hygienic and secure working environmentmaintain a safe, hygienic and secure working environmentPreserve health, hygiene, safety and security in the workplace in accordance with relevant regulations.supervise store opening and closing proceduressupervise store opening and closing proceduresSupervise the procedures of opening and closing hours such as cleaning, stock shelfing, securing valuable items, etc.operate tumble dryeroperate tumble dryerOperate machine to remove stains and achieve clean clothes. Measure the minimum and maximum load to insert in the machine and select the appropriate drying process for eventual moisture and leaking pr...rinse cloth articlesrinse cloth articlesFlush out detergents, soil and odors from cloth materials and articles using a water hose.control temperaturecontrol temperatureMeasure and adjust temperature of a given space or object.read care labelsread care labelsSort clothing items according to their colour or fabric by inspecting and reading care tags or labels. They indicate agitations, how a particular fabric should best be washed, bleached, dryed, ironed ...
Optional (19) — show
types of bleachtypes of bleachThe range of bleach and others chemicals used to remove the colour from materials in a steam cooking process, adjusting the brightness and colour of the materials.types of stainingtypes of stainingThe different kinds of stains on fabrics such as invisible, perspirative, and oxidation stains. The nature of the stain, the type of fabric (absorbed, built up and compound staining) and the colour fa...types of brushestypes of brushesTools with bristles used for a wide variety of purposes such as cleaning, painting, putting on make up and grooming hair. Materials used for bristles include animal hair, synthetic fibers and plastic....evaluate garment qualityevaluate garment qualityEvaluating stitching, construction, attachments, fasteners, embellishments, shading within the garment; evaluating pattern continuity-, matching; evaluating tapes and linings.use solventsuse solventsClean products or surfaces by using solvents to dissolve or extract other unnecessary substances.operate washer extractoroperate washer extractorPrepare the equipment and safely load and unload clothing items in and out of the washer extractor. Select the right washing programme, recognize faults and malfunctions with the machine and report th...weigh materialsweigh materialsWeigh materials and products, record weight and other relevant data on tags or labels.count moneycount moneyCount money by sorting and wrapping money and coins.iron textilesiron textilesPressing and ironing in order to shape or flatten textiles giving them their final finishing appearance. Iron by hand or with steam pressers.collect items for laundry servicecollect items for laundry serviceCollect the dirty pieces of clothing or other linen within the facility and send them to the laundry service.handle linen in stockhandle linen in stockManage laundered items and store them in safe and hygienic conditions.vacuum surfacesvacuum surfacesUse a vacuum cleaner to remove dust and small particles from floors, drapes, carpets or furniture.eliminate stainseliminate stainsUse stain removal equipment to remove stains without damaging the fabric. Carry out garment and stain detection to identify the specific staining type such as wet or dry side staining in a safe and ap...maintain cleaning equipmentmaintain cleaning equipmentClean and preserve the equipment and material used for cleaning purposes in a proper state.apply prespottingapply prespottingRemove stains in dry-cleaning by using the pre-spotting technique. Use a spotting board, which vacuums the garment attached to the spotting board through air suctions. Use a spotting gun to apply stea...inspect dry cleaning materialsinspect dry cleaning materialsCheck which items are suitable or unsuitable for dry-cleaning by interpreting care labels and decide which dry cleaning processes may be required.process paymentsprocess paymentsAccept payments such as cash, credit cards and debit cards. Handle reimbursement in case of returns or administer vouchers and marketing instruments such as bonus cards or membership cards. Pay attent...identify cloth itemsidentify cloth itemsCount and collect the items, and provide them with the drop off and delivery dates. Fix tags with a safety pin or staple, describing important information about the customer. Apply special colored tag...operate tunnel finisher machineoperate tunnel finisher machineHandle wide or narrow body tunnel finishers which remove wrinkles from garments. Insert the material in a steam chamber, making the fabric moldable.

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Frequently asked questions

What does a laundromat attendant do?

Laundromat attendants assist the customers of self-servicing laundries with issues related to coin-machines, dryers or vending machines. They maintain the general cleanliness of the laundry.

What skills does a laundromat attendant need?

A laundromat attendant needs 16 essential skills, including cleaning techniques, guarantee customer satisfaction, maintain inventory of cleaning supplies, maintain personal hygiene standards when cleaning, wash the laundry.

Will AI replace laundromat attendant jobs?

The AI disruption score for laundromat attendant is 56/100 (high risk). Skills most exposed to automation: types of brushes, count money, process payments. Most resilient: cleaning techniques, maintain personal hygiene standards when cleaning, wash the laundry.

AI Replacement Risk

56/ 100
High Risk
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Quick Facts

SectorLogistics
ISCO GroupRefuse workers and other elementary workers
Essential Skills16

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