Financial ServicesBusiness and administration professionalsISCO 2432
intercultural communication consultant
Intercultural communication consultants specialise in social interaction between parties of different cultures, advise organisations on international interactions in order to optimise their performance, and facilitiate cooperation and positive interaction with organisations and individuals from other cultures.
European Skills Framework
Skills and knowledge areas required for this occupation based on European classification.
Essential (14)
consultation methodsconsultation methodsTechniques used to facilitate clear and open communication and the provision of advice between individuals, communities or the government, such as discussion groups or one-on-one interviews.business processesbusiness processesProcesses which an organisation applies to improve efficiency, set new objectives and reach goals in a profitable and timely manner.advise on public relationsadvise on public relationsAdvise business or public organisations on public relations management and strategies in order to ensure efficient communication with target audiences, and proper conveying of information.monitor sociological trendsmonitor sociological trendsIdentify and investigate sociological trends and movements in society.maintain internal communication systemsmaintain internal communication systemsMaintain an effective internal communication system among employees and department managers.use consulting techniquesuse consulting techniquesAdvise clients in different personal or professional matters.analyse business processesanalyse business processesStudy the contribution of the work processes to the business goals and monitor their efficiency and productivity.study culturesstudy culturesStudy and internalise a culture that is not your own to truly understand its traditions, rules, and workings.implement operational business plansimplement operational business plansImplement the strategic business and operational plan for an organisation by engaging and delegating to others, monitoring progress and making adjustments along the way. Evaluate the extent to which s...show intercultural awarenessshow intercultural awarenessShow sensibility towards cultural differences by taking actions which facilitate positive interaction between international organisations, between groups or individuals of different cultures, and to p...use communication techniquesuse communication techniquesApply techniques of communication which allow interlocutors to better understand each other and communicate accurately in the transmission of messages.apply knowledge of human behaviourapply knowledge of human behaviourPractice principles related to group behaviour, trends in society, and influence of societal dynamics.listen activelylisten activelyGive attention to what other people say, patiently understand points being made, asking questions as appropriate, and not interrupting at inappropriate times; able to listen carefully the needs of cus...implement strategic planningimplement strategic planningTake action on the goals and procedures defined at a strategic level in order to mobilise resources and pursue the established strategies.
Optional (24)
training subject expertisetraining subject expertiseThe topic, content and methods of the training, acquired by doing research and following training courses.project managementproject managementThe discipline of project management, the activities which comprise this area and the variables implied in it, such as time, resources, requirements, deadlines, and responding to unexpected events.sociologysociologyThe group behaviour and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.brand marketing techniquesbrand marketing techniquesThe methods and systems used in researching and establishing a brand identity for marketing purposes.foreign languages for international careersforeign languages for international careersLanguages of the countries in which a potential target labour market would exist to facilitate your career.psychologypsychologyThe human behaviour and performance with individual differences in ability, personality, interests, learning, and motivation.anthropologyanthropologyThe study of development and behaviour of human beings.cooperate with education professionalscooperate with education professionalsCommunicate with teachers or other professionals working in education in order to identify needs and areas of improvement in education systems, and to establish a collaborative relationship.write research proposalswrite research proposalsSynthetise and write proposals aiming to solve research problems. Draft the proposal baseline and objectives, the estimated budget, risks and impact. Document the advances and new developments on the ...speak different languagesspeak different languagesMaster foreign languages to be able to communicate in one or more foreign languages.develop communications strategiesdevelop communications strategiesManage or contribute to the conception and implementation of an organisation's internal and external communications plans and presentation, including its online presence.monitor company policymonitor company policyMonitor the company's policy and propose improvements to the company.teach intercultural communication methodsteach intercultural communication methodsAdvise individuals or businesses on their intercultural communication. Explain methods and ways to facilitate communication between people of other cultures.develop scientific theoriesdevelop scientific theoriesFormulate scientific theories based on empirical observations, gathered data and theories of other scientists.develop artistic educational activitiesdevelop artistic educational activitiesDevelop speeches, activities and workshops in order to foster access and comprehension to the artistic creation processes. It can address a particular cultural and artistic event such as a show or an ...conduct research interviewconduct research interviewUse professional researching and interviewing methods and techniques to gather relevant data, facts or information, to gain new insights and to fully comprehend the message of the interviewee.conduct educational activitiesconduct educational activitiesPlan, perform and supervise educational activities for a variety of audiences, such as for school children, university students, specialist groups, or members of the public.analyse internal factors of companiesanalyse internal factors of companiesResearch and understand various internal factors that influence the operation of companies such as its culture, strategic foundation, products, prices, and available resources.develop cultural activitiesdevelop cultural activitiesDevelop activities adapted to the outreach and/or audience. Take into account difficulties and needs observed and identified from the perspective of enhancing curiosity and general capability to acces...write scientific publicationswrite scientific publicationsPresent the hypothesis, findings, and conclusions of your scientific research in your field of expertise in a professional publication.analyse external factors of companiesanalyse external factors of companiesPerform research and analysis of the external factor pertaining to companies such as consumers, position in the market, competitors, and political situation.communicate by telephonecommunicate by telephoneLiaise via telephone by making and answering calls in a timely, professional and polite manner.show diplomacyshow diplomacyDeal with people in a sensitive and tactful way.identify with the company's goalsidentify with the company's goalsAct for the benefit of the company and for the achievement of its targets.
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AI Replacement Risk
14/ 100
Very Low Risk
Low riskHigh risk
Quick Facts
SectorFinancial Services
ISCO GroupBusiness and administration professionals
Essential Skills14
Core Skills0