What skills does a housing manager need?

A housing manager needs 25 essential skills including financial statements, financial management, corporate social responsibility, building construction principles, financial analysis. Core competencies include .

Will AI replace housing manager jobs?

The AI disruption score for housing manager is 47/100 (moderate risk). Some tasks may be automated but the role will evolve rather than disappear entirely.

AccountancyBusiness and administration associate professionalsISCO 3334

housing manager

Housing managers oversee housing services for tenants or residents. They work for housing associations or private organisations for which they collect rental fees, inspect properties, suggest and implement improvements concerning repairs or neighbour nuissance issues, maintain communication with tenants, handle housing applications and liaise with local authorities and property managers. They hire, train and supervise personnel.

European Skills Framework

Skills and knowledge areas required for this occupation based on European classification.

Essential (25)

financial statementsfinancial statementsThe set of financial records disclosing the financial position of a company at the end of a set period or of the accounting year. The financial statements consisting of five parts which are the statem...financial managementfinancial managementThe field of finance that concerns the practical process analysis and tools for designating financial resources. It encompasses the structure of businesses, the investment sources, and the value incre...corporate social responsibilitycorporate social responsibilityThe handling or managing of business processes in a responsible and ethical manner considering the economic responsibility towards shareholders as equally important as the responsibility towards envir...building construction principlesbuilding construction principlesThe component elements and principles of building construction such as types of wall construction and foundations, defects in walls and roofs and ways to address such defects.financial analysisfinancial analysisThe process of assessing the financial possibilities, means, and status of an organisation or individual by analysing financial statements and reports in order to make well informed business or financ...property lawproperty lawThe law and legislation that regulates all the different ways to handle property, such as the types of property, how to handle property disputes and property contract rules.enforce financial policiesenforce financial policiesRead, understand, and enforce the abidance of the financial policies of the company in regards with all the fiscal and accounting proceedings of the organisation.liaise with local authoritiesliaise with local authoritiesMaintain the liaison and exchange of information with regional or local authorities.analyse market financial trendsanalyse market financial trendsMonitor and forecast the tendencies of a financial market to move in a particular direction over time.strive for company growthstrive for company growthDevelop strategies and plans aiming at achieving a sustained company growth, be the company self-owned or somebody else's. Strive with actions to increase revenues and positive cash flows.manage staffmanage staffManage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the wor...create a financial plancreate a financial planDevelop a financial plan according to financial and client regulations, including an investor profile, financial advice, and negotiation and transaction plans.plan allocation of spaceplan allocation of spacePlan best allocation and utilisation of space and resources, or re-organise current premises.inform on renting agreementsinform on renting agreementsInform landlords or tenants of a property on the duties and rights of the landlord and tenant, such as the landlord's responsibility for the upkeep of the property and the eviction rights in the event...investigate social security applicationsinvestigate social security applicationsInvestigate the eligibility of citizens applying for social security benefits by examining documents, interviewing the citizen, and researching the related legislation.collect rental feescollect rental feesReceive and process payments from tenants of properties, such as residential or commercial properties, ensuring that the paid rent is in accordance with the contract and that rental fees are paid in a...liaise with property ownersliaise with property ownersEstablish good working relations with the owner, signal problems and renovation needs, and advise on the choice of tenants.advise on financial mattersadvise on financial mattersConsult, advise, and propose solutions with regards to financial management such as acquiring new assets, incurring in investments, and tax efficiency methods.analyse financial performance of a companyanalyse financial performance of a companyAnalyse the performance of the company in financial matters in order to identify improvement actions that could increase profit, based on accounts, records, financial statements and external informati...handle tenant changeoverhandle tenant changeoverDiscuss administrative matters with the previous and future tenants and inspect the rented accomodation (rooms, apartments, houses) to make sure that the renovation and maintenance agreement has been ...provide information on propertiesprovide information on propertiesProvide information on the positive and negative aspects of a property and the practicalities concerning any financial transactions or insurance procedures; such as location, composition of the proper...examine the conditions of buildingsexamine the conditions of buildingsMonitor and assess the conditions of buildings in order to detect faults, structural problems, and damages. Assess general building cleanliness for grounds maintenance and real estate purposes.liaise with managersliaise with managersLiaise with managers of other departments ensuring effective service and communication, i.e. sales, planning, purchasing, trading, distribution and technical.follow company standardsfollow company standardsLead and manage according to the organisation's code of conduct.communicate with tenantscommunicate with tenantsCommunicate in a positive and cooperative manner with the tenants of a property or part of a property, such as apartments and sections of commercial buildings, in order to facilitate efficient procedu...

Optional (17)

government social security programmesgovernment social security programmesThe different areas of social security provided by the government, the different rights which citizens have, which benefits are available, the rules which regulate social security and the different si...energy performance of buildingsenergy performance of buildingsFactors that contribute to lower energy consumption of buildings. Building and renovation techniques used to achieve this. Legislation and procedures regarding energy performance of buildings.fire safety regulationsfire safety regulationsThe legal rules to be applied for fire safety and fire prevention in a facility.real estate marketreal estate marketThe trends concerning the buying, selling, or renting of property, including the land, buildings, and natural resources encompassed within the property; the categories of residential properties and pr...public housing legislationpublic housing legislationThe regulations and legislation concerning the construction, maintenance and allocation of public housing facilities.collect property financial informationcollect property financial informationCollect information concerning the previous transactions involving the property, such as the prices at which the property had been previously sold and the costs that went into renovations and repairs,...work within communitieswork within communitiesEstablish social projects aimed at community development and active citizen participation.build community relationsbuild community relationsEstablish affectionate and long-lasting relationships with local communities, e.g. by organising special programmes for kindergarten, schools and for disabled and older people, raising awareness and r...obtain financial informationobtain financial informationGather information on securities, market conditions, governmental regulations and the financial situation, goals and needs of clients or companies.prepare inventory of propertiesprepare inventory of propertiesList all the items present in a property building which is leased or rented, in order to have a contractual agreement between the owner and the tenant.report major building repairsreport major building repairsNotify the supervisors or managers concerning the need to undertake major repairs or adjustments to the building.plan health and safety proceduresplan health and safety proceduresSet up procedures for maintaining and improving health and safety in the establishment or workplace.plan buildings maintenance workplan buildings maintenance workSchedule maintenance activities of property, systems and services to be deployed in public or private buildings, according to the priorities and needs of the client.perform property market researchperform property market researchResearch properties in order to assess their usefulness for real estate activities, using various methods such as media research and visitation of properties, and identify the potential profitability ...organise property viewingorganise property viewingOrganise events in which prospective buyers or tenants of a property can visit the property in order to assess whether it is suitable to their needs and to obtain information, and organise plans to li...analyse community needsanalyse community needsIdentify and respond to specific social problems in a community, delineating the extent of the problem and outline the level of resources required to address it and identifying the existing community ...organise a damage assessmentorganise a damage assessmentOrganise a damage assessment by indicating an expert to identify and examine the damage, give information and instructions to experts and follow up on the experts, and write a damage report.