RetailISCO 9520
Hawker
Hawkers sell goods and services on established routes, street and market locations.
Check yourself in a minute: hawker
Rate 5 of the 17 essential skills of this occupation (European ESCO data). No account needed.
guarantee customer satisfaction
unload supplies
upsell products
adapt to different weather conditions
maintain work area cleanliness
European Skills Framework
Skills and knowledge areas required for this occupation based on European classification.
Essential (17)
sales argumentationsales argumentationTechniques and sales methods used in order to present a product or service to customers in a persuasive manner and to meet their expectations and needs.consumer protectionconsumer protectionThe current legislation applicable in relation to the rights of consumers in the marketplace.product comprehensionproduct comprehensionThe offered products, their functionalities, properties and legal and regulatory requirements.guarantee customer satisfactionguarantee customer satisfactionHandle customer expectations in a professional manner, anticipating and addressing their needs and desires. Provide flexible customer service to ensure customer satisfaction and loyalty.unload suppliesunload suppliesRemove deliveries from a truck and move new supplies to workplace or storage area.upsell productsupsell productsPersuade customers to buy additional or more expensive products.adapt to different weather conditionsadapt to different weather conditionsCope with regular exposure to extreme weather conditions and hazardous environments.use different communication channelsuse different communication channelsMake use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.maintain work area cleanlinessmaintain work area cleanlinessKeep the working area and equipment clean and orderly.organise product displayorganise product displayArrange goods in attractive and safe way. Set up a counter or other display area where demonstrations take place in order to attract the attention of prospective customers. Organise and maintain stand...ensure product preparationensure product preparationEnsure that products such as food items are correctly prepared and made ready for consumption; combine different parts until they form one sellable unit.negotiate pricenegotiate priceArrange an agreement on price of products or services provided or offered.process paymentsprocess paymentsAccept payments such as cash, credit cards and debit cards. Handle reimbursement in case of returns or administer vouchers and marketing instruments such as bonus cards or membership cards. Pay attent...carry out active sellingcarry out active sellingDeliver thoughts and ideas in impactful and influencing manner to persuade customers to become interested in new products and promotions. Persuade clients that a product or service will satisfy their ...apply health and safety standardsapply health and safety standardsAdhere to standards of hygiene and safety established by respective authorities.demonstrate products' featuresdemonstrate products' featuresDemonstrate how to use a product in a correct and safe manner, provide customers with information on the product's main features and benefits, explain operation, correct use and maintenance. Persuade ...perform manual work autonomouslyperform manual work autonomouslyShow the ability to pursue basic manual tasks without the help or assistance of others, not needing supervision or guidance, and taking responsibility for one's actions.
Optional (37) — show
cold chaincold chainThe temperature at which certain products are to be kept for consumption.characteristics of facescharacteristics of facesThe various typologies and forms of faces in order to advise customers on the most suitable types of glasses.footwear industryfootwear industryMajor brands, manufacturers and products available on the footwear market including the different types of shoes, components and materials used.clothing sizesclothing sizesSizes of clothing items in order to make appropriate suggestions to customers.clothing and footwear productsclothing and footwear productsThe offered clothing and footwear products, their functionalities, properties and legal and regulatory requirements.electronic and telecommunication equipmentelectronic and telecommunication equipmentThe offered electronic and telecommunication equipment and products, their functionalities, properties and legal and regulatory requirements.textile industrytextile industryMajor textile manufacturers on the market of various brands and materials.tobacco productstobacco productsThe varieties of products that can be manufactured using tobacco leaves as a base. The types of tobacco products which are smoked tobacco products, smokeless tobacco products, and byproducts of tobacc...telecommunication industrytelecommunication industryThe major players on the telecommunications market such as organisations manufacturing and distributing telephone terminal equipment, mobile devices, accessibility, and network security.dairy and edible oil productsdairy and edible oil productsThe offered dairy products and edible oil products, their functionalities, properties and legal and regulatory requirements.fish, crustacean and mollusc productsfish, crustacean and mollusc productsThe offered fish, crustacean and mollusc products, their functionalities, properties and legal and regulatory requirements.sugar, chocolate and sugar confectionery productssugar, chocolate and sugar confectionery productsThe offered sugar, chocolate and sugar confectionery products, their functionalities, properties and legal and regulatory requirements.textile products, textile semi-finished products and raw materialstextile products, textile semi-finished products and raw materialsThe offered textile products, textile semi-finished products and raw materials, their functionalities, properties and legal and regulatory requirements.fabric typesfabric typesWoven, non-woven, knitted fabrics and netting fabrics, technical fabrics such as Gore-Tex and Gannex.sales promotion techniquessales promotion techniquesThe techniques used to persuade customers to purchase a product or a service.market participantsmarket participantsThe businesses, relations and opportunities of different participants in the market.hides, skins and leather productshides, skins and leather productsThe offered hides, skins and leather products, their functionalities, properties and legal and regulatory requirements.manufacturer's recommended pricemanufacturer's recommended priceThe estimated price the manufacturer suggests the retailer to apply to a product or service and the pricing method through which it is calculated.meat and meat productsmeat and meat productsThe offered meat and meat products, their properties and legal and regulatory requirements.beverage productsbeverage productsThe offered beverage products, their functionalities, properties and legal and regulatory requirements.fruit and vegetable productsfruit and vegetable productsThe offered fruit and vegetable products, their functionalities, properties and legal and regulatory requirements.electrical household appliances productselectrical household appliances productsThe offered electrical household appliances products, their functionalities, properties and legal and regulatory requirements.value-added tax lawvalue-added tax lawTaxes imposed on the purchase prices of goods and the legislation that governs this activity.watches and jewellery productswatches and jewellery productsThe offered watches and jewellery products, their functionalities, properties and legal and regulatory requirements.textile trendstextile trendsLatest developments in textile fabrics and textile methods.coffee, tea, cocoa and spice productscoffee, tea, cocoa and spice productsThe offered coffee, tea, cocoa and spice products, their functionalities, properties and legal and regulatory requirements.floral composition techniquesfloral composition techniquesThe different ways of combining flowers and plants, according to ornamental techniques.electronic communicationelectronic communicationData communication performed through digital means such as computers, telephone or e-mail.features of sporting equipmentfeatures of sporting equipmentTypes of sporting, fitness and recreational equipment and sporting supplies and their characteristics.household productshousehold productsThe offered household products or goods, their functionalities, properties and legal and regulatory requirements.types of watchestypes of watchesTypes of wristwatches, such as mechanical and quartz, their features and functions, such as calendar, chronograph, water resistance, etc.sales strategiessales strategiesThe principles concerning customer behaviour and target markets with the aim of promotion and sales of a product or a service.fish varietiesfish varietiesThe different types and varieties of fish on the market.operate cash registeroperate cash registerRegister and handle cash transactions by using point of sale register.speak dialectspeak dialectInteract with customers in local dialect.prevent theftprevent theftAnticipate on theft and robbery. Prevent goods, cash or individuals from being stolen or damaged.utilise cross-sellingutilise cross-sellingApply sales techniques to sell additional products or services to current customers.
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Frequently asked questions
What does a hawker do?
Hawkers sell goods and services on established routes, street and market locations.
What skills does a hawker need?
A hawker needs 17 essential skills, including sales argumentation, consumer protection, product comprehension, guarantee customer satisfaction, unload supplies.
Will AI replace hawker jobs?
The AI disruption score for hawker is 50/100 (moderate risk). Skills most exposed to automation: operate cash register, electronic communication, types of watches. Most resilient: adapt to different weather conditions, watches and jewellery products, negotiate price.
AI Replacement Risk
50/ 100
Moderate Risk
Low riskHigh risk
Quick Facts
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