Rental service representative in personal and household goods

As a rental service representative in personal and household goods, you will be the primary point of contact for customers seeking to rent furniture, equipment, and household items. Your responsibilities include assessing customer needs, providing detailed product information and pricing, processing rental agreements and payments, managing inventory, and ensuring a positive customer experience throughout the rental period. You will handle administrative tasks such as recording personal data, processing claims, and managing overdues, while maintaining detailed records of all transactions and insurance information.

This role is critical to the growing rental economy in Poland, where consumers increasingly prefer flexible access to goods over ownership. You will develop strong customer service skills and financial acumen while managing multiple tasks simultaneously. The position requires excellent communication abilities, numeracy skills, computer literacy, and the capability to work independently or as part of a service team. Career prospects include advancement to supervisory roles, specialized account management, or expanding to larger rental operations. The work environment is typically customer-facing with varied daily interactions and the satisfaction of helping customers find solutions.