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Public Administration & LegalISCO 2622

Information manager

Information managers are responsible for systems that provide information to people. They assure access to the information in different work environments (public or private) based on theoretical principles and hands-on capabilities in storing, retrieving and communicating information.

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Rate 5 of the 17 essential skills of this occupation (European ESCO data). No account needed.

manage digital libraries

develop information standards

evaluate project plans

perform data mining

develop solutions to information issues

About information manager

As an information manager, you will oversee critical systems that organize, store, and deliver information to people across your organization. Your role combines strategic planning with hands-on data management, ensuring that information is accurate, accessible, and secure regardless of whether you work in a public institution or private company. You will develop information policies and standards, manage digital libraries and databases, analyze user needs, and design systems that make complex information easy to find and use. Your work directly impacts organizational efficiency, compliance with data protection laws, and employees' ability to make informed decisions. This position requires both technical skills in data systems and business acumen to align information management with corporate objectives and sustainability goals.

Key Work Functions

Core areas of responsibility for a information manager.

1

Information Systems Design and Development

  • Design information systems architecture that ensures efficient storage, retrieval, and communication of data
  • Develop organisational information goals aligned with corporate strategy and sustainability
  • Develop information standards and policies for data quality, access, and management
2

Data Management and Quality Assurance

  • Assess data quality and implement processes to ensure accuracy, completeness, and consistency
  • Manage digital libraries and databases to ensure proper organization and accessibility
  • Perform data mining to identify trends, patterns, and insights that support business decisions
3

User and Stakeholder Management

  • Assess informational needs across different departments and user groups
  • Manage information access aids and provide training to ensure effective system usage
  • Perform customer management and cooperate to resolve information issues and complaints
4

Compliance and Legal Framework Management

  • Apply copyright legislation and data protection regulations in information management practices
  • Ensure corporate sustainability principles are integrated into information management strategy
5

Team Leadership and Strategic Planning

  • Recruit and manage employees for information management functions
  • Evaluate project plans and develop solutions to information system issues

European Skills Framework

Skills and knowledge areas required for this occupation based on European classification.

Essential (17)

data quality assessmentdata quality assessmentThe process of revealing data issues using ​quality indicators, measures and metrics in order to plan data cleansing and data enrichment strategies according to data quality criteria.copyright legislationcopyright legislationLegislation describing the protection of the rights of original authors over their work, and how others can use it.corporate sustainabilitycorporate sustainabilityA business practice to conduct long-term sustainable growth by seeking environmental, economic, and social strategies as its three main pillars.manage digital librariesmanage digital librariesCollect, manage and preserve for permanent access digital content and offer to targeted user communities specialised search and retrieval functionality.develop information standardsdevelop information standardsDevelop norms or requirements that establish uniform technical criteria, methods, processes and practices in the information management based on professional experience.evaluate project plansevaluate project plansEvaluate proposals and project plans and assess feasibility issues.perform data miningperform data miningExplore large datasets to reveal patterns using statistics, database systems or artificial intelligence and present the information in a comprehensible way.develop solutions to information issuesdevelop solutions to information issuesAnalyse information needs and challenges to develop effective technological solutions.recruit employeesrecruit employeesHire new employees by scoping the job role, advertising, performing interviews and selecting staff in line with company policy and legislation.assess informational needsassess informational needsCommunicate with clients or users in order to identify which information they require and the methods with which they can access it.manage information access aidsmanage information access aidsDevelop and maintain information access aids such as databases, digital bibliographies, web pages, software programs and online tutorials.develop organisational information goalsdevelop organisational information goalsDevelop and interpret organisational information goals, creating specific policies and procedures.perform customer managementperform customer managementIdentify and understand the customer's needs. Communicate and engage with stakeholders in designing, promoting and evaluating services.cooperate to resolve information issuescooperate to resolve information issuesMeet up and communicate with managers, salesmen, and others to facilitate cooperation and resolve problems.manage datamanage dataAdminister all types of data resources through their lifecycle by performing data profiling, parsing, standardisation, identity resolution, cleansing, enhancement and auditing. Ensure the data is fit ...design information systemdesign information systemDefine the architecture, composition, components, modules, interfaces and data for integrated information systems (hardware, software and network), based on system requirements and specifications.analyse information systemsanalyse information systemsConduct analyses of information systems such as archives, libraries and documentation centers to verify their effectiveness. Develop specific problem solving techniques in order to improve the perform...
Optional (12) — show
organisational learningorganisational learningThe process for continuous improvement of an organisation through obtaining experience to be used to generate knowledge with the aim of sharing it within the organisation itself.manage schedule of tasksmanage schedule of tasksMaintain an overview of all the incoming tasks in order to prioritise the tasks, plan their execution, and integrate new tasks as they present themselves.manage budgetsmanage budgetsPlan, monitor, report on the budget and prepare set production budgets.digitise documentsdigitise documentsLoad analog documents by converting them into a digital format, using specialised hardware and software.use software for data preservationuse software for data preservationUtilise specialised applications and software to collect and preserve digital information.use databasesuse databasesUse software tools for managing and organising data in a structured environment which consists of attributes, tables and relationships in order to query and modify the stored data.analyse big dataanalyse big dataCollect and evaluate numerical data in large quantities, especially for the purpose of identifying patterns between the data.supervise daily information operationssupervise daily information operationsDirect daily operations of different units. Coordinate program/project activities to assure the respect of costs and time.manage digital documentsmanage digital documentsManage various data formats and files by naming, publishing, transforming and sharing files and documents and transforming file formats.manage digital identitymanage digital identityCreate and manage one or multiple digital identities, be able to protect one's own reputation, deal with the data that one produces through several digital tools, environments and services.create semantic treescreate semantic treesCreate coherent lists and hierarchies of concepts and terms to ensure consistent indexing in knowledge organisation systems.knowledge baseknowledge baseAn online library that contains information about a product or service to help customers finding answers to their queries.

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Frequently asked questions

What does an information manager do?

Information managers are responsible for systems that provide information to people. They assure access to the information in different work environments (public or private) based on theoretical principles and hands-on capabilities in storing, retrieving and communicating information.

What skills does an information manager need?

An information manager needs 17 essential skills, including data quality assessment, copyright legislation, corporate sustainability, manage digital libraries, develop information standards.

Will AI replace information manager jobs?

The AI disruption score for information manager is 54/100 (moderate risk). Skills most exposed to automation: digitise documents, data quality assessment, manage digital documents. Most resilient: cooperate to resolve information issues, corporate sustainability, develop organisational information goals.

Quick Facts

SectorPublic Administration & Legal
ISCO GroupLegal, social and cultural professionals
Essential Skills17

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