What skills does a ICT vendor relationship manager need?

A ICT vendor relationship manager needs 18 essential skills including contract law, ICT sales methodologies, crowdsourcing strategy, outsourcing strategy, electronic communication. Core competencies include .

Will AI replace ICT vendor relationship manager jobs?

The AI disruption score for ICT vendor relationship manager is 61/100 (high risk). Some tasks may be automated but the role will evolve rather than disappear entirely.

Manufacturing & ProductionProduction and specialised services managersISCO 1330

ICT vendor relationship manager

ICT vendor relationship managers establish and maintain positive business relationships between stakeholders (external or internal), by deploying activities which are compliant with organisational processes. They also manage the outsourcing process for the organisation's ICT department and the supply chain communications.

European Skills Framework

Skills and knowledge areas required for this occupation based on European classification.

Essential (18)

contract lawcontract lawThe field of legal principles that govern written agreements between parties concerning the exchange of goods or services, including contractual obligations and termination.ICT sales methodologiesICT sales methodologiesThe practices used in the ICT sector to promote and sell products, services or applications such as SPIN Selling, Conceptual Selling and SNAP Selling.crowdsourcing strategycrowdsourcing strategyThe high level planning for managing and optimising business processes, ideas or content by gathering contributions from a big community of people, including on-line groups.outsourcing strategyoutsourcing strategyThe high level planning for managing and optimising external services of providers to execute business processes.electronic communicationelectronic communicationData communication performed through digital means such as computers, telephone or e-mail.ICT marketICT marketThe processes, stakeholders and the dynamics of the chain of goods and services in the ICT market sector.insourcing strategyinsourcing strategyThe high level planning for managing and optimising business processes internally, usually in order to maintain control of critical aspects of work.supply chain managementsupply chain managementThe flow of goods in the supply chain, movement and storage of raw materials, work-in-process inventory, and finished goods from point of origin to point of consumption.identify suppliersidentify suppliersDetermine potential suppliers for further negotiation. Take into consideration aspects such as product quality, sustainability, local sourcing, seasonality and coverage of the area. Evaluate the likel...manage budgetsmanage budgetsPlan, monitor, report on the budget and prepare set production budgets.maintain relationship with customersmaintain relationship with customersBuild a lasting and meaningful relationship with customers in order to ensure satisfaction and fidelity by providing accurate and friendly advice and support, by delivering quality products and servic...track price trendstrack price trendsMonitor the direction and momentum of the product prices on a long-term basis, identify and predict the movement of prices as well as identify the recurring trends.maintain relationship with suppliersmaintain relationship with suppliersBuild a lasting and meaningful relationship with suppliers and service providers in order to establish a positive, profitable and enduring collaboration, co-operation and contract negotiation.coordinate purchasing activitiescoordinate purchasing activitiesCoordinate and manage procurement and renting processes including purchasing, renting, planning, tracking and reporting in a cost efficient way on an organisational level.issue purchase ordersissue purchase ordersProduce and review the documents needed to authorise shipment of a product from the supplier at a specified price and within specific terms.manage contractsmanage contractsNegotiate the terms, conditions, costs and other specifications of a contract while making sure they comply with legal requirements and are legally enforceable. Oversee the execution of the contract, ...analyse supply chain strategiesanalyse supply chain strategiesExamine an organisation's planning details of production, their expected output units, quality, quantity, cost, time available and labour requirements. Provide suggestions in order to improve products...prepare purchasing reportingsprepare purchasing reportingsPrepare documentation and files related to product purchases.

Optional (14)

business processesbusiness processesProcesses which an organisation applies to improve efficiency, set new objectives and reach goals in a profitable and timely manner.software components supplierssoftware components suppliersThe suppliers who can deliver the required software components.hardware components suppliershardware components suppliersThe suppliers who can deliver the required hardware components.design processdesign processIdentify the workflow and resource requirements for a particular process, using a variety of tools such as process simulation software, flowcharting and scale models.carry out tenderingcarry out tenderingPlace the request for a quotation to the organisation requesting a tender, then perform the work or supply the goods agreed with them during the tendering process.manage staffmanage staffManage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the wor...forecast workloadforecast workloadPredict and define workload needed to be done in a certain amount of time, and the time it would take to perform these tasks.assess supplier risksassess supplier risksEvaluate supplier performance in order to assess if suppliers follow the agreed contracts, meet the standard requirements and provide the desired quality.perform procurement processesperform procurement processesUndertake ordering of services, equipment, goods or ingredients, compare costs and check the quality to ensure optimal payoff for the organisation.adhere to organisational guidelinesadhere to organisational guidelinesAdhere to organisational or department specific standards and guidelines. Understand the motives of the organisation and the common agreements and act accordingly.compare contractors' bidscompare contractors' bidsCompare proposals to award a contract in order to execute specified jobs within a prescribed frame of time.perform project managementperform project managementManage and plan various resources, such as human resources, budget, deadline, results, and quality necessary for a specific project, and monitor the project's progress in order to achieve a specific g...build business relationshipsbuild business relationshipsEstablish a positive, long-term relationship between organisations and interested third parties such as suppliers, distributors, shareholders and other stakeholders in order to inform them of the orga...negotiate buying conditionsnegotiate buying conditionsNegotiate terms such as price, quantity, quality, and delivery terms with vendors and suppliers in order to ensure the most beneficial buying conditions.