What skills does a ICT business analyst need?

A ICT business analyst needs 18 essential skills including business requirements techniques, digital systems, product usage risks analysis, business process modelling, legal requirements of ICT products. Core competencies include .

Will AI replace ICT business analyst jobs?

The AI disruption score for ICT business analyst is 82/100 (very high risk). Some tasks may be automated but the role will evolve rather than disappear entirely.

Infocomm TechnologyInformation and communications technology professionalsISCO 2511

ICT business analyst

ICT business analysts are in charge of analysing and designing an organisation's processes and systems, assessing the business model and its integration with technology. They also identify change needs, assess the impact of the change, capture and document requirements and then ensure that these requirements are delivered whilst supporting the business through the implementation process.

European Skills Framework

Skills and knowledge areas required for this occupation based on European classification.

Essential (18)

business requirements techniquesbusiness requirements techniquesThe procedures required to identify and analyse business and organisational needs.digital systemsdigital systemsSystems to store, process and spread information in digital form. They are hardware, software and networks, as well as the ways in which these can be employed.product usage risks analysisproduct usage risks analysisThe methods to analyse product associated risks, in possible customer environment, their magnitude, consequences and likely outcomes in order to mitigate them by warning messages, safety instructions ...business process modellingbusiness process modellingThe tools, methods and notations such as Business Process Model and Notation (BPMN) and Business Process Execution Language (BPEL), used to describe and analyse the characteristics of a business proce...legal requirements of ICT productslegal requirements of ICT productsThe international regulations related to the development and use of ICT products.propose ICT solutions to business problemspropose ICT solutions to business problemsSuggest how to solve business issues, using ICT means, so that business processes are improved.identify customer requirementsidentify customer requirementsApply techniques and tools, such as surveys, questionnaires, ICT applications, for eliciting, defining, analysing, documenting and maintaining user requirements from system, service or product.translate requirements into visual designtranslate requirements into visual designDevelop visual design from given specifications and requirements, based on the analysis of the scope and target audience. Create a visual representation of ideas such as logos, website graphics, digit...apply change managementapply change managementManage development within an organisation by anticipating changes and making managerial decisions to ensure that the members involved are as less disturbed as possible.provide cost benefit analysis reportsprovide cost benefit analysis reportsPrepare, compile and communicate reports with broken down cost analysis on the proposal and budget plans of the company. Analyse the financial or social costs and benefits of a project or investment i...analyse business processesanalyse business processesStudy the contribution of the work processes to the business goals and monitor their efficiency and productivity.create business process modelscreate business process modelsDevelop formal and informal descriptions of the business processes and the organisational structure by using business process models, notations and tools.analyse the context of an organisationanalyse the context of an organisationStudy the external and internal environment of an organisation by identifying its strengths and weaknesses in order to provide a base for company strategies and further planning.interact with users to gather requirementsinteract with users to gather requirementsCommunicate with users to identify their requirements and collect them. Define all relevant user requirements and document them in an understandable and logical way for further analysis and specificat...analyse business requirementsanalyse business requirementsStudy clients' needs and expectations for a product or service in order to identify and resolve inconsistencies and possible disagreements of involved stakeholders.identify legal requirementsidentify legal requirementsConduct research for applicable legal and normative procedures and standards, analyse and derive legal requirements that apply to the organisation, its policies and products.define technical requirementsdefine technical requirementsSpecify technical properties of goods, materials, methods, processes, services, systems, software and functionalities by identifying and responding to the particular needs that are to be satisfied acc...implement strategic planningimplement strategic planningTake action on the goals and procedures defined at a strategic level in order to mobilise resources and pursue the established strategies.

Optional (18)

systems development life-cyclesystems development life-cycleThe sequence of steps, such as planning, creating, testing and deploying and the models for the development and life-cycle management of a system.internal risk management policyinternal risk management policyThe internal risk management policies that identify, assess and prioritise risks in an IT environment. The methods used to minimise, monitor and control the possibility and the impact of disastrous ev...business intelligencebusiness intelligenceThe tools used to transform large amounts of raw data into relevant and helpful business information.innovation processesinnovation processesThe techniques, models, methods and strategies which contribute to the promotion of steps towards innovation.visual presentation techniquesvisual presentation techniquesThe visual representation and interaction techniques, such as histograms, scatter plots, surface plots, tree maps and parallel coordinate plots, that can be used to present abstract numerical and non-...decision support systemsdecision support systemsThe ICT systems that can be used to support business or organisational decision making.information extractioninformation extractionThe techniques and methods used for eliciting and extracting information from unstructured or semi-structured digital documents and sources.organisational resilienceorganisational resilienceThe strategies, methods and techniques that increase the organisation's capacity to protect and sustain the services and operations that fulfil the organisational mission and create lasting values by ...information categorisationinformation categorisationThe process of classifying the information into categories and showing relationships between the data for some clearly defined purposes.cloud technologiescloud technologiesThe technologies which enable access to hardware, software, data and services through remote servers and software networks irrespective of their location and architecture.business strategy conceptsbusiness strategy conceptsThe terminology related to the design and implementation of major trends and aims which are taken by an organisation's executives, while keeping in mind its resources, competition and environments.unstructured dataunstructured dataThe information that is not arranged in a pre-defined manner or does not have a pre-defined data model and is difficult to understand and find patterns in without using techniques such as data mining.business ICT systemsbusiness ICT systemsThe software packages, hardware devices and new technologies used in supporting business processes such as enterprise resource planning (ERP), customer relationship management (CRM), mobile devices an...ICT marketICT marketThe processes, stakeholders and the dynamics of the chain of goods and services in the ICT market sector.design processdesign processIdentify the workflow and resource requirements for a particular process, using a variety of tools such as process simulation software, flowcharting and scale models.execute analytical mathematical calculationsexecute analytical mathematical calculationsApply mathematical methods and make use of calculation technologies in order to perform analyses and devise solutions to specific problems.provide user documentationprovide user documentationDevelop and organise the distribution of structured documents to assist people using a particular product or system, such as written or visual information about an application system and how to use it...manage ICT projectmanage ICT projectPlan, organize, control and document procedures and resources, such as human capital, equipment and mastery, in order to achieve specific goals and objectives related to ICT systems, services or produ...