TourismHospitality, retail and other services managersISCO 1420
drugstore manager
Drugstore managers are responsible for activities and staff in drugstores that sell items such as magazines, household products, medicines, cosmetics, candy or refreshments. They manage employees, monitor the sales of the store, manage budgets and order supplies when a product is out of supply and perform administrative duties if required.
European Skills Framework
Skills and knowledge areas required for this occupation based on European classification.
Essential (20)
beverage productsbeverage productsThe offered beverage products, their functionalities, properties and legal and regulatory requirements.medicines for self-medicationmedicines for self-medicationMedication which can be self-administered by individuals for psychological or physical problems. This type is sold in supermarkets and drugstores and does not require a doctors prescription. This medi...advise on medical productsadvise on medical productsProvide advice to customers on what medical products can be used for various medical conditions.set up pricing strategiesset up pricing strategiesApply methods used for setting product value taking into consideration market conditions, competitor actions, input costs, and others.order suppliesorder suppliesCommand products from relevant suppliers to get convenient and profitable products to purchase.manage budgetsmanage budgetsPlan, monitor, report on the budget and prepare set production budgets.maintain relationship with customersmaintain relationship with customersBuild a lasting and meaningful relationship with customers in order to ensure satisfaction and fidelity by providing accurate and friendly advice and support, by delivering quality products and servic...manage staffmanage staffManage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the wor...maintain relationship with suppliersmaintain relationship with suppliersBuild a lasting and meaningful relationship with suppliers and service providers in order to establish a positive, profitable and enduring collaboration, co-operation and contract negotiation.obtain relevant licensesobtain relevant licensesComply with specific legal regulations, e.g. install the necessary systems and provide the necessary documentation, in order to obtain the relevant license.oversee promotional sales pricesoversee promotional sales pricesEnsure that sale prices and promotions are passed through the register as they should.ensure correct goods labellingensure correct goods labellingEnsure that goods are labeled with all necessary labeling information (e.g. legal, technological, hazardous and others) regarding the product. Ensure that labels respects the legal requirements and ad...maximise sales revenuesmaximise sales revenuesIncrease possible sales volumes and avoid losses through cross-selling, upselling or promotion of additional services.adhere to organisational guidelinesadhere to organisational guidelinesAdhere to organisational or department specific standards and guidelines. Understand the motives of the organisation and the common agreements and act accordingly.monitor proper product handlingmonitor proper product handlingSupervise the handling of products in the store and storage area and issue instructions.set sales goalsset sales goalsSet sales goals and objectives to be reached by a sales team within a period of time such as the target amount of sales made and new customers found.apply health and safety standardsapply health and safety standardsAdhere to standards of hygiene and safety established by respective authorities.supervise merchandise displayssupervise merchandise displaysWork closely together with visual display staff to decide how items should be displayed, in order to maximise customer interest and product sales.monitor customer servicemonitor customer serviceEnsure all employees are providing excellent customer service in accordance to company policy.manage theft preventionmanage theft preventionApply theft and robbery prevention; monitor security surveillance equipment; enforce security procedures if needed.
Optional (17)
sales activitiessales activitiesThe supply of goods, sale of goods and the related financial aspects. The supply of goods entails the selection of goods, import and transfer. The financial aspect includes the processing of purchasin...general medicinegeneral medicineGeneral medicine is a medical specialty mentioned in the EU Directive 2005/36/EC.cosmeticscosmeticsThe various types of substances used to enhance the appearance of the human body.employment lawemployment lawThe law which mediates the relationship between employees and employers. It concerns employees' rights at work which are binding by the work contract.types of written presstypes of written pressThe various types, ranges, styles and subject matter of the written press such as magazines, journals and newspapers.accountingaccountingThe documentation and processing of data regarding financial activities.company policiescompany policiesThe set of rules that govern the activity of a company.operate cash registeroperate cash registerRegister and handle cash transactions by using point of sale register.study sales levels of productsstudy sales levels of productsCollect and analyse sales levels of products and services in order to use this information for determining the quantities to be produced in the following batches, customer feedback, price trends, and ...manage health and safety standardsmanage health and safety standardsOversee all personnel and processes to comply with health, safety and hygiene standards. Communicate and support alignment of these requirements with the company's health and safety programmes.maintain store cleanlinessmaintain store cleanlinessKeep the store tidy and clean by hovering and mopping.handle financial overviews of the storehandle financial overviews of the storeMonitor the financial situation, analyse the store's sales figures.manage inventorymanage inventoryControl product inventory in balance of availability and storage costs.monitor check-out pointmonitor check-out pointEnsure check-out points have adequate cash available and are staffed appropriately.ensure store securityensure store securityImplement and monitor security measures within the store; be vigilant about shoplifters and fraudulent use of credit cards.store productsstore productsKeep products in a safe place in order to maintain their quality. Ensure the stock facilities meet hygiene standards, regulating temperature, heating and air conditioning of storage facilities.negotiate buying conditionsnegotiate buying conditionsNegotiate terms such as price, quantity, quality, and delivery terms with vendors and suppliers in order to ensure the most beneficial buying conditions.
Related Occupations
Other occupations in the Hospitality, retail and other services managers category that share similar skill requirements.
AI Replacement Risk
54/ 100
Moderate Risk
Low riskHigh risk
Quick Facts
SectorTourism
ISCO GroupHospitality, retail and other services managers
Essential Skills20
Core Skills0