Knowledge
call routing
The technique of placing calls from one point to another in the fastest possible way to avoid tolls and congestion.
Alternative Names
direct routingguide routingpilot routingdispatch routingroute a callrouting a call
Essential for these occupations
call routing is listed as an essential skill for 2 occupation(s).
Optional for these occupations
call routing is a useful but optional skill for 2 occupation(s).
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