Knowledge
call quality assurance management
Recording systems and monitoring procedures used in keeping track of call quality and methods for improvement.
Alternative Names
call quality assurance supervisioncall quality assurance managingcalls quality assurance managementcall quality assurance administrationcall quality assurance oversightcall quality assurance regulation
Essential for these occupations
call quality assurance management is listed as an essential skill for 4 occupation(s).
Optional for these occupations
call quality assurance management is a useful but optional skill for 3 occupation(s).
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