Infocomm TechnologyStrategy and Governance

Product Manager

The Product Manager manage the product line life cycle from strategic planning to tactical activities, acting as a liaison to support product positioning and customer demand. He/She guides product development from conception to launch, evaluating product functionalities and performance, and proposing enhancements and/or improvements to products based on market feedback. He analyses potential partner relationships for the product, and generate innovative ideas to grow market share, improve customer experience and drive growth. He works with various teams across the organisation. He is familiar with product development life cycles and management tools, as well as various product positioning approaches. He is also knowledgeable of new and emerging consumer trends in the market. The Product Manager is able to see inter-connections and anticipate issues across all phases of the product life cycle and develop creative strategies to address them. He is an articulate and influential communicator to both internal and external stakeholders and is able to work well in a team environment.

What Does a Product Manager Do?

Key Responsibilities & Tasks

Formulate and implement product development strategy and plans

  • Manage the product line life cycle from strategic planning to tactical activities
  • Prepare and maintain the organisation’s product roadmap
  • Coordinate internal and external product launches
  • Analyse reports on revenue and profitability to meet revenue and profitability goals
  • Act as a liaison to support product positioning and customer demand

Drive product development

  • Guide product development from conception to launch
  • Evaluate product functionalities and performance based on market feedback
  • Propose enhancements and/or improvements to products based on market feedback

Develop and grow business

  • Conduct market research to determine market requirements for current and future products
  • Analyse potential partner relationships for the product
  • Draft a feature roadmap based on business opportunities and market research
  • Drive volume and value from specific markets in collaboration with the sales and marketing team
  • Draft business proposals for new opportunities
  • Generate innovative ideas to grow market share, improve customer experience and drive growth

Do You Have the Skills for This Role?

A Product Manager needs 3 core competencies. Here's what's required and at what level.

Supporting Skills

Communication

Intermediate

Interacting with Others

Global Perspective

Intermediate

Staying Relevant

Collaboration

Intermediate

Interacting with Others

SkillsFuture Skill Levels

3 levels
1

Basic

Recognise and understand fundamental concepts. Apply skills in routine situations with guidance.

2

Intermediate

Apply skills in varied situations independently. Analyse problems and adapt approaches as needed.

3

Advanced

Lead and innovate in complex situations. Evaluate strategies, guide teams, and drive improvements.

Technical Skills & Competencies (TSC) Levels

6 levels
1

Follow

Carry out routine tasks under close supervision. Follow established procedures and guidelines.

2

Assist

Perform tasks with some independence. Assist in non-routine situations and apply established techniques.

3

Apply

Apply skills and knowledge independently in varied situations. Analyse problems and adapt approaches.

4

Analyse

Analyse complex situations and develop solutions. Guide and mentor junior colleagues.

5

Strategise

Set strategic direction and drive innovation. Evaluate trade-offs and make high-impact decisions.

6

Transform

Lead industry transformation. Establish standards, shape policy, and provide expert advisory.

Technical Skills & Competencies

A Product Manager requires 21 technical skills at specific proficiency levels.

Portfolio Management

Level 4

Business and Project Management

Develop IT project plans and analyse their costs and benefits, based on the portfolio objectives and framework

Budgeting

Level 3

Business Finance

Prepare business unit’s operational budgets

Business Development

Level 3

Sales and Marketing

Conduct research on critical or emerging markets and identify potential leads

Business Environment Analysis

Level 3

Business and Project Management

Utilise research instruments, quantitative and qualitative data to gather information on the business environment, evaluate data to draw out meaningful inferences that impact the organisation's market positioning and provide feedback to management

Business Needs Analysis

Level 3

Business and Project Management

Elicit and analyse business requirements from key stakeholders and assess relevant solutions and their potential impact

Business Performance Management

Level 3

General Management

Monitor performance of the department

Customer Experience Management

Level 3

Sales and Marketing

Analyse implications of customer profiles, requirements and buying patterns on organisation's marketing strategy, and propose customer engagement initiatives

Data Analytics

Level 3

Business Development

Develop, apply and evaluate algorithms, predictive data modelling and data visualisation to identify underlying trends and patterns in data.

Demand Analysis

Level 3

Business and Project Management

Manage activities to carry out demand analysis and analyse market characteristics of products or services to assess its demand outlook

Design Concepts Generation

Level 3

Sales and Marketing

Research and evaluate existing information that informs new concept development as well as analyse concepts in terms of their suitability for the target audience or purpose, their feasibility and their commercial potential

Design Thinking Practice

Level 3

Design and Architecture

Apply design thinking methodologies and execute design thinking processes to challenge norms and conventions in the organisation

Emerging Technology Synthesis

Level 3

Business and Project Management

Conduct research and identify opportunities for new and emerging technology to support the business

Market Research

Level 3

Sales and Marketing

Plan market, competitor and customer research activities and analyse trends and dynamics through information gathered

Partnership Management

Level 3

Stakeholder and Contract Management

Support the development and coordination of partnerships with external stakeholders and organisations

Pricing Strategy

Level 3

Sales and Marketing

Analyse trends to assess impact of internal and external factors on pricing and the effectiveness of pricing policies against competitors

Product Management

Level 3

Business and Project Management

Identify competitor, consumer and technology trends impacting the product, and manage the product lifecycle and performance

Project Management

Level 3

Business and Project Management

Oversee small projects or programmes, managing timelines, resources, risks and stakeholdersOversee small projects or programmes, managing timelines, resources, risks and stakeholders

Stakeholder Management

Level 3

Stakeholder and Contract Management

Serve as the organisation's main contact point for stakeholder communications, clarifying responsibilities among stakholders, and engaging them to align expectations

Strategy Implementation

Level 3

Strategy Planning and Implementation

Analyse strategies for critical business functions to ensure plans are within risk mitigation factors

User Experience Design

Level 3

Design and Architecture

Analyse and understand the desired experience from target users of IT products and/or services, and develop solutions to address gaps in the overall user experience

User Interface Design

Level 3

Design and Architecture

Identify functionalities and information flows to develop components of user interface prototypes, making tweaks to graphical user interfaces

European Skills Framework

ESCO

Skills and knowledge areas required for this occupation based on European classification.

Career Paths from Product Manager

Explore related roles in Infocomm Technology that share similar skill requirements.

Will AI Threaten Your Job?

74
Low riskHigh RiskHigh risk

Most at risk

track key performance indicatorsquality standardscarry out sales analysis

Most resilient

develop product designconsumer goods industrydesign management
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Quick Facts

TrackStrategy and Governance
Core Skills3
Technical Skills21
Key Tasks14

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