Infocomm TechnologyStrategy and Governance

Head of Product

The Head of Product defines the organisation’s product development vision and strategy, and ensures alignment of the product roadmap with the strategy and vision. He/She anticipates the impacts of internal and external business challenges and market conditions on the organisation's product development roadmap. He oversees the organisation’s product development process, and enhancements to product portfolios to improve their commercial performance. He guides development teams on issues related to the product design, development and deployment for the product portfolio, and development of differentiated strategies across the lines of business. He distils insights and competitive intelligence with various market analyses to grow the organisation’s business. He works with various teams across the organisation. He is knowledgeable of product development and management practices and tools, as well as product branding and pricing methodologies. He is also knowledgeable of new and emerging consumer and industry trends. The Head of Product adopts a global mindsets and integrates trends and knowledge from varying sources to chart a compelling vision for the future of product portfolios. He is a charismatic leader who inspires others toward common goals.

What Does a Head of Product Do?

Key Responsibilities & Tasks

Formulate and implement product development strategy and plans

  • Define product development vision and strategy
  • Create strategies to leverage on or adapt technology to meet market needs and drive buy/build decisions
  • Oversee the development and alignment of the product roadmap with the adopted strategy and vision
  • Anticipate the impacts of internal and external business challenges and market conditions on the organisation's product development roadmap
  • Develop the organisation’s go-to-market strategy for the products

Drive product development

  • Oversee the organisation’s product development process
  • Spearhead research and analyses on products and product markets
  • Oversee enhancements to product portfolios to improve their commercial performance
  • Guide development teams on issues related to the product design, development and deployment for the product portfolio
  • Champion the organisation’s products and act as a subject matter expert in product markets
  • Articulate the business value of the product to the product team

Develop and grow business

  • Distil insights and competitive intelligence with various market analyses to grow the organisation’s business
  • Establish guidelines for marketing tactics and pricing strategies
  • Foster relationships with key clients, business partners and industry stakeholders to drive business growth
  • Guide the team to develop a differentiated strategies across the lines of business
  • Sign off business proposals for new opportunities

Manage people and organisation

  • Review operational strategies, policies and targets across teams and projects
  • Develop strategies for resource planning and utilisation
  • Review the utilisation of resources
  • Oversee the development of learning roadmaps for teams and functions
  • Establish performance indicators to benchmark effectiveness of learning and development programmes against best practices
  • Implement succession planning initiatives for key management positions

Do You Have the Skills for This Role?

A Head of Product needs 3 core competencies. Here's what's required and at what level.

Supporting Skills

Communication

Basic

Interacting with Others

Customer Orientation

Intermediate

Interacting with Others

Creative Thinking

Intermediate

Thinking Critically

SkillsFuture Skill Levels

3 levels
1

Basic

Recognise and understand fundamental concepts. Apply skills in routine situations with guidance.

2

Intermediate

Apply skills in varied situations independently. Analyse problems and adapt approaches as needed.

3

Advanced

Lead and innovate in complex situations. Evaluate strategies, guide teams, and drive improvements.

Technical Skills & Competencies (TSC) Levels

6 levels
1

Follow

Carry out routine tasks under close supervision. Follow established procedures and guidelines.

2

Assist

Perform tasks with some independence. Assist in non-routine situations and apply established techniques.

3

Apply

Apply skills and knowledge independently in varied situations. Analyse problems and adapt approaches.

4

Analyse

Analyse complex situations and develop solutions. Guide and mentor junior colleagues.

5

Strategise

Set strategic direction and drive innovation. Evaluate trade-offs and make high-impact decisions.

6

Transform

Lead industry transformation. Establish standards, shape policy, and provide expert advisory.

Technical Skills & Competencies

A Head of Product requires 29 technical skills at specific proficiency levels.

Learning and Development

Level 6

People Development

Mentor successors, support organisational learning and develop and engage employees to develop a strong organisational base

Portfolio Management

Level 6

Business and Project Management

Establish a strategy and future roadmap for managing IT portfolio and investments and make critical IT investment decisions for the business

Budgeting

Level 5

Business Finance

Develop long-term financial plans and budget requirements

Business Agility

Level 5

Business and Project Management

Adapt overall processes and create a working environment of business agility

Business Development

Level 5

Sales and Marketing

Develop a business development strategy for specific markets and engage key decision makers to generate viable leads or increase scope of business with existing clients

Business Environment Analysis

Level 5

Business and Project Management

Monitor business environment to assess internal and external influencing factors that may impact strategy planning and operational plans and recommend response approaches to environmental changes

Business Innovation

Level 5

Business and Project Management

Prioritise business innovation opportunities and design digital architectures and processes to facilitate the creation of an innovative business environment

Business Needs Analysis

Level 5

Business and Project Management

Lead comprehensive analysis to understand underlying drivers and present a compelling business case for proposed IT solutions

Business Performance Management

Level 5

General Management

Formulate organisational performance systems and key performance indicators in alignment with organisation’s vision, mission and values

Customer Experience Management

Level 5

Sales and Marketing

Establish a cohesive customer journey in line with evolving customer demands, and integrate the customer experience with the organisation's strategy and brand

Data Analytics

Level 5

Business Development

Manage and enhance organisational data science capability by refining financial and other business performance criteria and design data studies.

Demand Analysis

Level 5

Business and Project Management

Evaluate market dynamics based on market trends, formulate demand analysis framework and establish key priorities to analyse target customers in identifying opportunities to influence the market

Design Concepts Generation

Level 5

Sales and Marketing

Lead teams through the idea generation processes to develop preliminary concepts as well as inspire, produce and manage the generation of creative concepts and ideas

Design Thinking Practice

Level 5

Design and Architecture

Establish effective design thinking processes, methodologies and frameworks to proliferate design thinking across the organisation

Emerging Technology Synthesis

Level 5

Business and Project Management

Establish internal structures and processes to guide the exploration, integration and evaluation of new technologies

Manpower Planning

Level 5

Business and Project Management

Formulate organisational manpower plans to bridge gaps between manpower demand and supply based on current and projected needs of the organisation

Market Research

Level 5

Sales and Marketing

Define critical business questions, establish new ways to optimise digital data and present insights from marketing and digital research to senior management

Networking

Level 5

Business Development

Implementing strategies to capitalise on new business opportunities

Partnership Management

Level 5

Stakeholder and Contract Management

Evaluate and drive inter-organisational initiatives, and negotiate strategic information exchange with key partners

People and Performance Management

Level 5

People Development

Establish organisation-wide performance management strategies

Performance Management

Level 5

Operations and User Support

Evaluate and integrate new mechanisms and technology, and leverage analytics to optimise performance data, and determine implications of performance levels reported

Pricing Strategy

Level 5

Sales and Marketing

Determine an appropriate pricing strategy for different products, services and customer segments, and establish mechanisms to allow for pricing agility

Product Management

Level 5

Business and Project Management

Anticipate future industry trends, and define the product incubation strategy and business model

Project Management

Level 5

Business and Project Management

Lead end-to-end management of large programmes or multiple projects concurrently, coordinating project interdependencies

Stakeholder Management

Level 5

Stakeholder and Contract Management

Define a strategic stakeholder management roadmap, and lead critical discussions and negotiations, addressing escalated issues or problems encountered

Strategy Planning

Level 5

Business and Project Management

Formulate the strategies and policies that are forward- looking and focuses on bottom line results

User Experience Design

Level 5

Design and Architecture

Anticipate future user requirements and define the guiding principles and philosophy for the intended user experience, while ensuring its business viability

User Interface Design

Level 5

Design and Architecture

Direct the development of prototypes and user interfaces, and customise complex graphical user interfaces

User Testing and Usability Testing

Level 5

Development and Implementation

Establish user needs analysis frameworks to anticipate users’ future needs and establish test metrics and goals for usability testing

European Skills Framework

ESCO

Skills and knowledge areas required for this occupation based on European classification.

Career Paths from Head of Product

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Will AI Threaten Your Job?

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Quick Facts

TrackStrategy and Governance
Core Skills3
Technical Skills29
Key Tasks22

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