Chief Technology Officer
The Chief Technology Officer oversees all technical aspects of the organisation and partners with key stakeholders within the business to evaluate new IT opportunities and use them as an enabler for growth. He/She approves the deployment of new technologies to enhance or develop new services and products offerings. He devises and implements long-term strategies focused on both current and new technology that can help an organisation go to market more effectively and in turn increase revenue through technological enhancements. He is an inspiring leader with a futuristic mind-set with an ability to drive innovative enhancements in the organisation. He is able to foresee connections across diverse areas and influence key stakeholder decisions.
What Does a Chief Technology Officer Do?
Key Responsibilities & Tasks
Establish technology strategy
- Develop enterprise wide digital strategy
- Develop a technology roadmap to align to the organisation’s overall strategy and growth plans
- Influence strategic decisions on future business initiatives related to technology
- Provide leadership in identifying, assessing and managing technology needs within an organisation
- Advise senior leadership on business opportunities arising from technology developments
Develop technology solutions
- Provide leadership in the design and development of major technical initiatives
- Guide the final decisions on the feasibility of use of a technology solution for business implementation
Manage portfolio of technology solutions
- Govern the integration of all solutions to ensure smooth and efficient flow of information within the organisation
- Set objectives for IT investments, projects, services and activities to meet current and future business needs
Enable innovation to improve organisation's goal
- Act as a Technology Evangelist to explore and adopt appropriate technology
- Foster an environment conducive to innovation and technological change
- Set the direction for research as well as a framework for measuring innovation research outcomes
- Evaluate new approaches to redesign IT systems or optimise performance, quality and speed of services and/or products
Manage stakeholders
- Build strategic relationships and alliances with stakeholders
- Manage critical internal and external stakeholders changes in needs and priorities
- Inspire stakeholders to pursue the organisation's technology vision
- Drive technology alignment with the organisation's business needs
Manage people and organisation
- Review operational strategies, policies and targets across teams and projects
- Develop strategies for resource planning and utilisation
- Review the utilisation of resources
- Oversee the development of learning roadmaps for teams and functions
- Establish performance indicators to benchmark effectiveness of learning and development programmes against best practices
- Implement succession planning initiatives for key management positions
- Advise stakeholders toward reaching compromises and agreeing on expectations
Do You Have the Skills for This Role?
A Chief Technology Officer needs 4 core competencies. Here's what's required and at what level.
Must-Have Skills (Advanced)
Developing People
AdvancedInteracting with Others
Customer Orientation
AdvancedInteracting with Others
Transdisciplinary Thinking
AdvancedThinking Critically
Communication
AdvancedInteracting with Others
SkillsFuture Skill Levels
3 levelsBasic
Recognise and understand fundamental concepts. Apply skills in routine situations with guidance.
Intermediate
Apply skills in varied situations independently. Analyse problems and adapt approaches as needed.
Advanced
Lead and innovate in complex situations. Evaluate strategies, guide teams, and drive improvements.
Technical Skills & Competencies (TSC) Levels
6 levelsFollow
Carry out routine tasks under close supervision. Follow established procedures and guidelines.
Assist
Perform tasks with some independence. Assist in non-routine situations and apply established techniques.
Apply
Apply skills and knowledge independently in varied situations. Analyse problems and adapt approaches.
Analyse
Analyse complex situations and develop solutions. Guide and mentor junior colleagues.
Strategise
Set strategic direction and drive innovation. Evaluate trade-offs and make high-impact decisions.
Transform
Lead industry transformation. Establish standards, shape policy, and provide expert advisory.
Technical Skills & Competencies
A Chief Technology Officer requires 24 technical skills at specific proficiency levels.
Budgeting
Level 6Business Finance
Endorse organisational financial and treasury management policies, systems, budgets and plans
Business Agility
Level 6Business and Project Management
Establish policies that enable adaptability and foster a culture of business agility in the organisation
Business Continuity
Level 6Business and Project Management
Define the optimal business continuity strategy and objectives for business continuity and contingency plans
Business Risk Management
Level 6Business and Project Management
Anticipate emerging threats and potential risks, and define the overarching risk management strategy for the business
Change Management
Level 6Business and Project Management
Establish the organisation's change management strategy, define key success indicators, and inspire shared commitment to the change
Emerging Technology Synthesis
Level 6Business and Project Management
Establish an emerging technology strategy and spearhead organisational norms to synthesise and leverage new technologies and trends to propel business growth
Enterprise Architecture
Level 6Design and Architecture
Envision and lead the development of a future-ready enterprise architecture, and strategically manage resources and capabilities to sustain the evolution of the business
IT Strategy
Level 6Strategy Planning and Implementation
Establish future vision and key priorities for the IT organisation based on a projection of industry trends and developments
Learning and Development
Level 6People Development
Mentor successors, support organisational learning and develop and engage employees to develop a strong organisational base
Organisational Analysis
Level 6Strategy Planning and Implementation
Synergise organisational analysis, reviewing and evaluating findings and communicating findings to relevant stakeholders as well as advising on improvements for the organisation
Organisational Design
Level 6Design and Architecture
Align organisational design with business needs and priorities
Partnership Management
Level 6Stakeholder and Contract Management
Inspire direction and define key imperatives for inter-organisational partnerships, leading negotiations with senior leaders and on an international scale
Performance Management
Level 6Operations and User Support
Chart direction on key performance indicators of ICT infrastructure and develop a strategy to enable achievement to achieve long term business requirements
Portfolio Management
Level 6Business and Project Management
Establish a strategy and future roadmap for managing IT portfolio and investments and make critical IT investment decisions for the business
Product Management
Level 6Business and Project Management
Re-define thinking and inspire the conceptualisation of new and innovative products that create significant industry impact
Quality Standards
Level 6Governance and Compliance
Review organisation’s quality guidelines against emerging trends and industry best practices, ensuring alignment with company values and objectives
Solution Architecture
Level 6Design and Architecture
Synthesise new trends and developments in or beyond the Infocomm Technology (ICT) industry, and lead the development of innovative and ground-breaking solutions that have significant industry impact
Software Design
Level 6Design and Architecture
Inspire new and innovative software design ideas, and align design principles and parameters with current and future needs
Stakeholder Management
Level 6Stakeholder and Contract Management
Establish the overall vision for the alignment of organisation's and stakeholders' objectives, co-creating shared goals and strategic initiatives with senior stakeholders.
Strategy Planning
Level 6Business and Project Management
Build actionable organisation strategy plans and policies that are forward-looking, anticipate strategic risks and focus on bottom line results
Sustainability Management
Level 6Business and Project Management
Establish an organisation-wide sustainability strategy and introduce new, innovative practices and technologies to optimise energy and resource efficiency
System Integration
Level 6Development and Implementation
Establish an integration strategy and a clear vision for an integrated ICT architectural design.
Networking
Level 5Business Development
Implementing strategies to capitalise on new business opportunities
People and Performance Management
Level 5People Development
Establish organisation-wide performance management strategies
European Skills Framework
ESCOSkills and knowledge areas required for this occupation based on European classification.
Essential
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