Business Intelligence Manager
The Business Intelligence Manager identifies and translates market opportunities into actionable recommendations for the organisation. He/She supervises professionals in gathering and analysing business intelligence (BI) data to help make informed business decisions. He manages the timely reporting of data analysis outcomes and effectively communicates findings, insights and recommendations to business leaders. He develops data and/or information quality metrics and researches new technology and develops business cases to support enterprise wide business intelligence solutions. He is responsible for developing guidelines on data insight reporting for the team. He is also responsible for managing BI-related projects from end to end. He manages a team and is proficient in the analytics tools and techniques required by the organisation. He is also familiar with the relevant software platforms on which the solution is deployed on. The BI Manager has a deep passion for analysing and resolving complex problems through a systematic approach. He displays an intellectual curiosity as well as the capability to engage with stakeholders to understand business issues.
What Does a Business Intelligence Manager Do?
Key Responsibilities & Tasks
Identify business needs
- Evaluate business plans and priorities to guide the identification of information needs for decision-making
- Recommend types of data needed to measure performance, predict outcomes and make decisions
- Oversee the development of design and specification proposals including feasibility and functional studies
- Influence integration of data from across the enterprise to enhance information accessibility
- Create new BI service offerings
Prepare and analyse data
- Manage the problem definition and hypothesis formulation process
- Provide advice on the development of data analysis models based on project requirements
- Oversee data sourcing, acquisition, cleansing, integration, warehousing, exploration and delivery
- Provide guidance on validation methodology and criteria
- Define data and/or information quality metrics and lead data quality reviews
- Synthesise trends, patterns and correlations from analyses to formulate insights and actionable recommendations
Present insights
- Set the guidelines for the development of end user reports
- Develop narratives to communicate key messages from analyses through storytelling
- Advise the design of complex reporting and analytical solutions
- Develop roadmaps for optimising the BI analysis insights
Manage people and organisation
- Manage the budget expenditure and allocation across teams and projects
- Monitor and track the team’s achievements and key performance indicators
- Propose new operational plans, including targeted budgets, work allocations and staff forecasts
- Acquire, allocate and optimise the use of resources
- Develop learning roadmaps to support the professional development of the team
- Manage the performance and development process, including providing coaching and development opportunities to maximise the potential of each individual
Do You Have the Skills for This Role?
A Business Intelligence Manager needs 5 core competencies. Here's what's required and at what level.
Supporting Skills
Communication
IntermediateInteracting with Others
Problem Solving
IntermediateThinking Critically
Sense Making
IntermediateThinking Critically
Transdisciplinary Thinking
IntermediateThinking Critically
Creative Thinking
IntermediateThinking Critically
SkillsFuture Skill Levels
3 levelsBasic
Recognise and understand fundamental concepts. Apply skills in routine situations with guidance.
Intermediate
Apply skills in varied situations independently. Analyse problems and adapt approaches as needed.
Advanced
Lead and innovate in complex situations. Evaluate strategies, guide teams, and drive improvements.
Technical Skills & Competencies (TSC) Levels
6 levelsFollow
Carry out routine tasks under close supervision. Follow established procedures and guidelines.
Assist
Perform tasks with some independence. Assist in non-routine situations and apply established techniques.
Apply
Apply skills and knowledge independently in varied situations. Analyse problems and adapt approaches.
Analyse
Analyse complex situations and develop solutions. Guide and mentor junior colleagues.
Strategise
Set strategic direction and drive innovation. Evaluate trade-offs and make high-impact decisions.
Transform
Lead industry transformation. Establish standards, shape policy, and provide expert advisory.
Technical Skills & Competencies
A Business Intelligence Manager requires 17 technical skills at specific proficiency levels.
Business Innovation
Level 5Business and Project Management
Prioritise business innovation opportunities and design digital architectures and processes to facilitate the creation of an innovative business environment
Business Needs Analysis
Level 5Business and Project Management
Lead comprehensive analysis to understand underlying drivers and present a compelling business case for proposed IT solutions
Budgeting
Level 4Business Finance
Manage budgeting and forecasting for annual financial and business planning within the business unit
Business Performance Management
Level 4General Management
Manage organisation performance systems across departments
Data Analytics
Level 4Business Development
Design and conduct data studies to drive organisational decisions and insights
Data Ethics
Level 4Governance and Compliance
Analyse unethical practices and apply ethical decision-making models and strategies to address ethical dilemmas and issues
Data Governance
Level 4Governance and Compliance
Implement guidelines, laws, statutes and regulations on appropriate handling of data at various stages in their lifecycle, and monitor compliance with data policies
Data Visualisation
Level 4Development and Implementation
Design data displays to present trends and finding, incorporating new and advanced visualisation techniques and analytics capabilities
Design Thinking Practice
Level 4Design and Architecture
Facilitate and guide stakeholders to apply design thinking methodologies and processes for the organisation
Learning and Development
Level 4People Development
Support employees to develop their skills and facilitate learning opportunities and coaching junior management employees
Manpower Planning
Level 4Business and Project Management
Conduct project level manpower forecasts to bridge gaps between manpower demand and supply, and facilitate development of recruitment strategies
Networking
Level 4Business Development
Develop business plans for new opportunities
People and Performance Management
Level 4People Development
Develop performance management programmes
Project Management
Level 4Business and Project Management
Plan and drive medium scale projects or programmes, including allocating resources to different parts, and engaging stakeholders on the project's progress and outcomes
Stakeholder Management
Level 4Stakeholder and Contract Management
Develop a stakeholder engagement plan and negotiate with stakeholders to arrive at mutually-beneficial arrangements
Strategy Planning
Level 4Business and Project Management
Develop resource allocation plans and implement strategies and policies
Strategy Implementation
Level 3Strategy Planning and Implementation
Analyse strategies for critical business functions to ensure plans are within risk mitigation factors
European Skills Framework
ESCOSkills and knowledge areas required for this occupation based on European classification.
Essential
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