Infocomm TechnologyData and AI

Business Intelligence Director

The Business Intelligence Director sets the strategy, vision and policy for managing the day-to-day strategic and tactical operations of the business intelligence (BI) teams. He/She holds responsibilities associated with historical data sourcing and preparation, data storage, reporting, analytics, data exploration and information delivery. He works with senior management to understand and prioritise data and information requirements. He is responsible for setting up the BI Strategy within the organisation. He oversees the development of testing methodology and criteria, standards, policies and procedures for the structure and attributes of the business intelligence tools and systems. He oversees budgeting and planning. He manages a team and is proficient in the analytics tools and techniques required by the organisation. He is also familiar with the relevant software platforms on which the solution is deployed on. The BI Director has the ability to adopt a broader perspective and display analytical thinking for BI solutions. He is able to influence key stakeholders and spearhead a data driven approach to resolve business issues.

What Does a Business Intelligence Director Do?

Key Responsibilities & Tasks

Set business intelligence (BI) strategy

  • Outline the organisation's BI vision and strategy
  • Oversee ongoing development and operations of BI architecture
  • Establish approach for identifying business and information needs to enhance decision-making, polices and processes
  • Provide rationale, business cases and return on investment (ROI) models to get buy-in on the Business Intelligence investment
  • Provide thought leadership to stakeholders in determining which BI solutions will enable the enterprise to achieve defined business goals

Define analysis process for BI

  • Establish guidelines and criteria to direct historical data analytics, architecture, and technology
  • Advise on processes and procedures for gathering of operational data to examine past business performance
  • Set guidelines for appropriate structuring and enrichment of data

Present insights

  • Provide BI insight updates and tactical, actionable recommendations to senior leaders and clients
  • Determine key messages to communicate from analyses and oversee the creation of a narrative for storytelling
  • Define the structure and tools to be applied in conceptualisation, design and building of visual dashboards and graphs

Establish BI standards and governance

  • Develop standards, policies and procedures for the form, structure and attributes of the BI tools and systems
  • Create long-term data governance initiatives that serve to improve data quality across all systems over time
  • Provide guidance on best practices related to BI data governance

Manage people and organisation

  • Review operational strategies, policies and targets across teams and projects
  • Develop strategies for resource planning and utilisation
  • Review the utilisation of resources
  • Oversee the development of learning roadmaps for teams and functions
  • Establish performance indicators to benchmark effectiveness of learning and development programs against best practices
  • Implement succession planning initiatives for key management positions

Do You Have the Skills for This Role?

A Business Intelligence Director needs 5 core competencies. Here's what's required and at what level.

Must-Have Skills (Advanced)

Problem Solving

Advanced

Thinking Critically

Communication

Advanced

Interacting with Others

Learning Agility

Advanced

Staying Relevant

Collaboration

Advanced

Interacting with Others

Supporting Skills

Developing People

Intermediate

Interacting with Others

SkillsFuture Skill Levels

3 levels
1

Basic

Recognise and understand fundamental concepts. Apply skills in routine situations with guidance.

2

Intermediate

Apply skills in varied situations independently. Analyse problems and adapt approaches as needed.

3

Advanced

Lead and innovate in complex situations. Evaluate strategies, guide teams, and drive improvements.

Technical Skills & Competencies (TSC) Levels

6 levels
1

Follow

Carry out routine tasks under close supervision. Follow established procedures and guidelines.

2

Assist

Perform tasks with some independence. Assist in non-routine situations and apply established techniques.

3

Apply

Apply skills and knowledge independently in varied situations. Analyse problems and adapt approaches.

4

Analyse

Analyse complex situations and develop solutions. Guide and mentor junior colleagues.

5

Strategise

Set strategic direction and drive innovation. Evaluate trade-offs and make high-impact decisions.

6

Transform

Lead industry transformation. Establish standards, shape policy, and provide expert advisory.

Technical Skills & Competencies

A Business Intelligence Director requires 17 technical skills at specific proficiency levels.

Business Innovation

Level 6

Business and Project Management

Inspire a culture of business and digital innovation within and beyond the organisation

Learning and Development

Level 6

People Development

Mentor successors, support organisational learning and develop and engage employees to develop a strong organisational base

Budgeting

Level 5

Business Finance

Develop long-term financial plans and budget requirements

Business Needs Analysis

Level 5

Business and Project Management

Lead comprehensive analysis to understand underlying drivers and present a compelling business case for proposed IT solutions

Business Performance Management

Level 5

General Management

Formulate organisational performance systems and key performance indicators in alignment with organisation’s vision, mission and values

Data Analytics

Level 5

Business Development

Manage and enhance organisational data science capability by refining financial and other business performance criteria and design data studies.

Data Ethics

Level 5

Governance and Compliance

Formulate the organisation’s code of ethics, systems and processes to ensure adherence to professional, legal and ethical requirements for data usage

Data Governance

Level 5

Governance and Compliance

Develop organisation practices and standards for handling data throughout their lifecycle, resolve breaches, and oversee transfer of data between organisations

Data Visualisation

Level 5

Development and Implementation

Establish an effective data visualisation architecture and design intelligent and adaptable displays employing optimal delivery modes, mechanisms and timings

Design Thinking Practice

Level 5

Design and Architecture

Establish effective design thinking processes, methodologies and frameworks to proliferate design thinking across the organisation

Manpower Planning

Level 5

Business and Project Management

Formulate organisational manpower plans to bridge gaps between manpower demand and supply based on current and projected needs of the organisation

Networking

Level 5

Business Development

Implementing strategies to capitalise on new business opportunities

People and Performance Management

Level 5

People Development

Establish organisation-wide performance management strategies

Project Management

Level 5

Business and Project Management

Lead end-to-end management of large programmes or multiple projects concurrently, coordinating project interdependencies

Stakeholder Management

Level 5

Stakeholder and Contract Management

Define a strategic stakeholder management roadmap, and lead critical discussions and negotiations, addressing escalated issues or problems encountered

Strategy Planning

Level 5

Business and Project Management

Formulate the strategies and policies that are forward- looking and focuses on bottom line results

Strategy Implementation

Level 4

Strategy Planning and Implementation

Evaluate strategies for critical business functions to ensure plans are realistic and reflect health of business

European Skills Framework

ESCO

Skills and knowledge areas required for this occupation based on European classification.

Career Paths from Business Intelligence Director

Explore related roles in Infocomm Technology that share similar skill requirements.

Will AI Threaten Your Job?

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Quick Facts

TrackData and AI
Core Skills5
Technical Skills17
Key Tasks20

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