Associate UX Designer
The Associate User Experience Designer assists in the design of user journeys and development of wireframes, ensuring design work is consistent with design and brand standards, analytics insights and customer feedback. He/She coordinates consultation sessions with stakeholders to gather requirements and needs, conducts research on user needs and behaviours, market and industry trends, as well as comparable experiences to support development of user experience (UX). He assists in usability assessments and tests, and analyses the pros and cons of refinements and iterations. He works under supervision to effectively deal with unfamiliar issues. He is knowledgeable of user experience design methodologies and familiar with relevant design tools and software. The Associate UX Designer is analytical in the evaluation of user feedback and offers new and fresh perspectives and suggestions to optimise the user experience. He is articulate and comfortable with brainstorming and putting forth his ideas to team members and other stakeholders to co-create an ideal user experience.
What Does a Associate UX Designer Do?
Key Responsibilities & Tasks
Gather and evaluate user requirements
- Coordinate consultation sessions with stakeholders to gather requirements and needs
- Conduct research on market, industry trends, competitors, and comparable experiences
- Conduct research on user needs and behaviour
- Support the identification of verbal and non-verbal challenges
- Support the development of personas and usage scenarios
Design user experience (UX) architecture and strategy
- Assist in the design of user journeys and development of wireframes to enable effortless navigation
- Ensure design work is consistent with design and brand standards, analytics insights and customer feedback
- Document design standards, design wireframes, mock-ups, specifications and patterns across channels and products
- Implement interaction models, user task flows, and user interface specifications
Conduct usability testing
- Assist in usability assessments and tests
- Analyse the pros and cons of refinements and iterations based on usability assessments and tests
- Identify and troubleshoot issues during usability assessments and tests
Optimise user experience
- Collect user feedback on user experience with application sites
- Implement application site improvements to functionalities, design and navigation to enhance user experience
Do You Have the Skills for This Role?
A Associate UX Designer needs 4 core competencies. Here's what's required and at what level.
Must-Have Skills (Advanced)
Communication
AdvancedInteracting with Others
Creative Thinking
AdvancedThinking Critically
Supporting Skills
Global Perspective
IntermediateStaying Relevant
Sense Making
IntermediateThinking Critically
SkillsFuture Skill Levels
3 levelsBasic
Recognise and understand fundamental concepts. Apply skills in routine situations with guidance.
Intermediate
Apply skills in varied situations independently. Analyse problems and adapt approaches as needed.
Advanced
Lead and innovate in complex situations. Evaluate strategies, guide teams, and drive improvements.
Technical Skills & Competencies (TSC) Levels
6 levelsFollow
Carry out routine tasks under close supervision. Follow established procedures and guidelines.
Assist
Perform tasks with some independence. Assist in non-routine situations and apply established techniques.
Apply
Apply skills and knowledge independently in varied situations. Analyse problems and adapt approaches.
Analyse
Analyse complex situations and develop solutions. Guide and mentor junior colleagues.
Strategise
Set strategic direction and drive innovation. Evaluate trade-offs and make high-impact decisions.
Transform
Lead industry transformation. Establish standards, shape policy, and provide expert advisory.
Technical Skills & Competencies
A Associate UX Designer requires 14 technical skills at specific proficiency levels.
Brand Management
Level 3Sales and Marketing
Deliver branding designs and execute branding and public relations campaigns and activities, incorporating customers' perspectives and responses
Budgeting
Level 3Business Finance
Prepare business unit’s operational budgets
Business Needs Analysis
Level 3Business and Project Management
Elicit and analyse business requirements from key stakeholders and assess relevant solutions and their potential impact
Business Performance Management
Level 3General Management
Monitor performance of the department
Business Requirements Mapping
Level 3Business and Project Management
Analyse relevant information from stakeholders and map business requirements to existing processes to identify gaps and/or opportunities
Design Thinking Practice
Level 3Design and Architecture
Apply design thinking methodologies and execute design thinking processes to challenge norms and conventions in the organisation
Process Improvement and Optimisation
Level 3Business and Project Management
Identify and Implement the adoption of process improvement and optimisation methods
Product Management
Level 3Business and Project Management
Identify competitor, consumer and technology trends impacting the product, and manage the product lifecycle and performance
Stakeholder Management
Level 3Stakeholder and Contract Management
Serve as the organisation's main contact point for stakeholder communications, clarifying responsibilities among stakholders, and engaging them to align expectations
Test Planning
Level 3Development and Implementation
Determine requirements and develop a phase test plan, identifying optimal schedules and means for executing test scripts
User Testing and Usability Testing
Level 3Development and Implementation
Analyse users’ desired needs to identify and design solutions. and conduct observation studies to uncover usability issues in the organisation’s products
Customer Experience Management
Level 2Sales and Marketing
Recognise customer profiles and preferences, and execute the customer engagement strategy, creating a positive customer experience through day to day interactions
Market Research
Level 2Sales and Marketing
Conduct research and gather data on customers and competitors, to support the analysis of product performance, market trends and marketing effectiveness
User Experience Design
Level 2Design and Architecture
Translate key user experience concepts and guidelines into simple wireframes, proposing elements of aesthetics and accessibility that would impact the user experience
European Skills Framework
ESCOSkills and knowledge areas required for this occupation based on European classification.
Essential
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