Infocomm TechnologyStrategy and Governance

Associate Business Analyst

The Associate Business Analyst assists in the identification and analysis of business requirements and systems specifications. He/She conducts feasibility studies and analysis on the risk and benefits of proposed solutions. He analyses systems and processes to identify enhancement opportunities to resolve system gaps, evaluates the ability of an existing system to support proposed changes, and identifies systems deficiencies and performance gaps. He assists with translating business requirements into functional specifications, and documents specifications and interfaces between legacy and new systems, and systems enhancements and detailed specifications. He supports users on change control and systems updates and User Acceptance Testing and integration testing in accordance with the implementation plan. He is knowledgeable of techniques to elicit and manage requirements, as well as software development models including Agile methodologies. He is also familiar with requirements life cycle management, analysis planning and monitoring, requirements analysis and design definition. The Associate Business Analyst possesses an analytical mind, and is able to see interlinkages with system solutions and usability. He adopts a systematic approach in handling ambiguous or complex issues, and actively discusses his perspectives to arrive at effective solutions.

What Does a Associate Business Analyst Do?

Key Responsibilities & Tasks

Identify business needs, systems and requirements

  • Assist in identifying business needs and system requirements
  • Assist in the in-depth analysis of the business requirements and systems specifications
  • Conduct feasibility studies on proposed solutions
  • Provide analysis to support the development of business cases
  • Support the preparation of proposals for modified or replacement systems
  • Conduct analysis on the risk and benefits for the proposed solutions

Analyse systems and propose solutions

  • Analyse systems and processes to identify enhancement opportunities to resolve system gaps
  • Evaluate the ability of an existing system to support proposed changes and identify systems deficiencies and performance gaps
  • Ensure proposed solutions and/or enhancements are aligned with user needs and requirements
  • Identify and conduct feasibility analysis of proposed solutions and/or enhancements to systems
  • Prepare proposals for proposed solutions and/or enhancements to systems

Develop technical specifications

  • Assist with translating business requirements into functional specifications
  • Document specifications and interfaces between legacy and new systems, and systems enhancements and detailed specifications
  • Act as the liaison between users and technical staff throughout the solution implementation cycle

Manage the implementation of new solutions and/or enhancements

  • Develop test plans and test cases
  • Support users on change control and systems updates and escalate issues to relevant team members for resolution
  • Document post-test evidence of expected results or defects
  • Coordinate training for new users
  • Prepare progress reports and training documents
  • Develop technical documentation of the design documents, coding documents and user manuals
  • Coordinate User Acceptance Testing (UAT) and integration testing in accordance with the implementation plan
  • Ensure adherence to project plan to ensure deliverables are completed on time and in accordance with user and system requirements

Do You Have the Skills for This Role?

A Associate Business Analyst needs 5 core competencies. Here's what's required and at what level.

Supporting Skills

Problem Solving

Intermediate

Thinking Critically

Learning Agility

Intermediate

Staying Relevant

Transdisciplinary Thinking

Intermediate

Thinking Critically

Collaboration

Intermediate

Interacting with Others

Decision Making

Intermediate

Thinking Critically

SkillsFuture Skill Levels

3 levels
1

Basic

Recognise and understand fundamental concepts. Apply skills in routine situations with guidance.

2

Intermediate

Apply skills in varied situations independently. Analyse problems and adapt approaches as needed.

3

Advanced

Lead and innovate in complex situations. Evaluate strategies, guide teams, and drive improvements.

Technical Skills & Competencies (TSC) Levels

6 levels
1

Follow

Carry out routine tasks under close supervision. Follow established procedures and guidelines.

2

Assist

Perform tasks with some independence. Assist in non-routine situations and apply established techniques.

3

Apply

Apply skills and knowledge independently in varied situations. Analyse problems and adapt approaches.

4

Analyse

Analyse complex situations and develop solutions. Guide and mentor junior colleagues.

5

Strategise

Set strategic direction and drive innovation. Evaluate trade-offs and make high-impact decisions.

6

Transform

Lead industry transformation. Establish standards, shape policy, and provide expert advisory.

Technical Skills & Competencies

A Associate Business Analyst requires 13 technical skills at specific proficiency levels.

Business Requirements Mapping

Level 3

Business and Project Management

Analyse relevant information from stakeholders and map business requirements to existing processes to identify gaps and/or opportunities

Change Management

Level 3

Business and Project Management

Apply change control procedures in work processes, assess impact of change and develop communications to prepare stakeholders for the change

Data Visualisation

Level 3

Development and Implementation

Select appropriate visualisation techniques and develop dashboards to reflect data trends and findings

Partnership Management

Level 3

Stakeholder and Contract Management

Support the development and coordination of partnerships with external stakeholders and organisations

Process Improvement and Optimisation

Level 3

Business and Project Management

Identify and Implement the adoption of process improvement and optimisation methods

Project Management

Level 3

Business and Project Management

Oversee small projects or programmes, managing timelines, resources, risks and stakeholdersOversee small projects or programmes, managing timelines, resources, risks and stakeholders

Stakeholder Management

Level 3

Stakeholder and Contract Management

Serve as the organisation's main contact point for stakeholder communications, clarifying responsibilities among stakholders, and engaging them to align expectations

System Integration

Level 3

Development and Implementation

Perform basic compatibility assessments and integrate selected system components according to a plan

Business Environment Analysis

Level 2

Business and Project Management

Utilise a range of data sources to analyse information to derive business environmental patterns and produce reports to present findings

Business Needs Analysis

Level 2

Business and Project Management

Document business requirements and identify basic needs as well as potential solutions

Software Testing

Level 2

Development and Implementation

Draft simple test scenarios, and perform software testing procedures, highlighting bugs or glitches affecting performance

Technical Sales Support

Level 2

Sales and Marketing

Perform technical product demonstrations and shortlist potential solutions, resolving technical issues to meet customers' requirements

Test Planning

Level 2

Development and Implementation

Identify and document the basic tools, testware, resources and processes to carry out required tests

European Skills Framework

ESCO

Skills and knowledge areas required for this occupation based on European classification.

Career Paths from Associate Business Analyst

Explore related roles in Infocomm Technology that share similar skill requirements.

Will AI Threaten Your Job?

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Most at risk

financial statementsquality standardsdigital data processing

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build business relationshipsliaise with managersmake strategic business decisions
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Quick Facts

TrackStrategy and Governance
Core Skills5
Technical Skills13
Key Tasks22

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