Manufacturing & ProductionISCO 1330
ICT information and knowledge manager
ICT information and knowledge managers contribute to the definition of organisational information strategy and apply information and knowledge creation, editing, storage, and distribution policies. They manage the maintenance and evolution of structured and unstructured information. They create digital structures to enable exploitation and optimisation of information and knowledge, manage data analysis and enable business intelligence.
Check yourself in a minute: ICT information and knowledge manager
Rate 5 of the 24 essential skills of this occupation (European ESCO data). No account needed.
migrate existing data
interpret current data
define technology strategy
manage business knowledge
assess informational needs
European Skills Framework
Skills and knowledge areas required for this occupation based on European classification.
Essential (24)
information structureinformation structureThe type of infrastructure which defines the format of data: semi-structured, unstructured and structured.business intelligencebusiness intelligenceThe tools used to transform large amounts of raw data into relevant and helpful business information.data miningdata miningThe methods of artificial intelligence, machine learning, statistics and databases used to extract content from a dataset.decision support systemsdecision support systemsThe ICT systems that can be used to support business or organisational decision making.attack vectorsattack vectorsPaths or methods that threat actors use to exploit vulnerabilities in information networks or systems from a concrete organisation and impact its availability, integrity and confidentiality. Attack ve...information extractioninformation extractionThe techniques and methods used for eliciting and extracting information from unstructured or semi-structured digital documents and sources.information categorisationinformation categorisationThe process of classifying the information into categories and showing relationships between the data for some clearly defined purposes.business processesbusiness processesProcesses which an organisation applies to improve efficiency, set new objectives and reach goals in a profitable and timely manner.data storagedata storageThe physical and technical concepts of how digital data storage is organised in specific schemes both locally, such as hard-drives and random-access memories (RAM) and remotely, via network, internet ...online analytical processingonline analytical processingThe online tools which analyse, aggregate and present multi-dimensional data enabling users to interactively and selectively extract and view data from specific points of view.unstructured dataunstructured dataThe information that is not arranged in a pre-defined manner or does not have a pre-defined data model and is difficult to understand and find patterns in without using techniques such as data mining.data modelsdata modelsThe techniques and existing systems used for structuring data elements and showing relationships between them, as well as methods for interpreting the data structures and relationships.migrate existing datamigrate existing dataApply migration and conversion methods for existing data, in order to transfer or convert data between formats, storage or computer systems.interpret current datainterpret current dataAnalyse data gathered from sources such as market data, scientific papers, customer requirements and questionnaires which are current and up-to-date in order to assess development and innovation in ar...define technology strategydefine technology strategyCreate an overall plan of objectives, practices, principles and tactics related to the use of technologies within an organisation and describe the means to reach the objectives, taking into account an...manage business knowledgemanage business knowledgeSet up structures and distribution policies to enable or improve information exploitation using appropriate tools to extract, create and expand business mastery.assess informational needsassess informational needsCommunicate with clients or users in order to identify which information they require and the methods with which they can access it.manage ICT data architecturemanage ICT data architectureOversee regulations and use ICT techniques to define the information systems architecture and to control data gathering, storing, consolidation, arrangement and usage in an organisation.analyse the context of an organisationanalyse the context of an organisationStudy the external and internal environment of an organisation by identifying its strengths and weaknesses in order to provide a base for company strategies and further planning.manage data collection systemsmanage data collection systemsDevelop and manage methods and strategies used to maximise data quality and statistical efficiency in the collection of data, in order to ensure the gathered data are optimised for further processing.deliver visual presentation of datadeliver visual presentation of dataCreate visual representations of data such as charts or diagrams for easier understanding.structure informationstructure informationOrganise information using systematic methods such as mental models and according to given standards in order to facilitate user information processing and understanding with respect to the specific r...manage information sourcesmanage information sourcesIdentify relevant internal and external information sources and providers. Organise the information workflow and define information deliverables.create data modelscreate data modelsUse specific techniques and methodologies to analyse the data requirements of an organisation's business processes in order to create models for these data, such as conceptual, logical and physical mo...
Optional (16) — show
data protectiondata protectionThe principles, ethical issues, regulations and protocols of data protection.information confidentialityinformation confidentialityThe mechanisms and regulations which allow for selective access control and guarantee that only authorised parties (people, processes, systems and devices) have access to data, the way to comply with ...data quality assessmentdata quality assessmentThe process of revealing data issues using quality indicators, measures and metrics in order to plan data cleansing and data enrichment strategies according to data quality criteria.assess ICT knowledgeassess ICT knowledgeEvaluate the implicit mastery of skilled experts in an ICT system to make it explicit for further analysis and usage.implement ICT security policiesimplement ICT security policiesImplement statements, assertions or rules that specify the appropriate use and protection of the ICT assets and systems from an organisation. These ICT security policies cover topics such as data clas...keep up with the latest information systems solutionskeep up with the latest information systems solutionsGather the latest information on existing information systems solutions which integrate software and hardware, as well as network components.perform data miningperform data miningExplore large datasets to reveal patterns using statistics, database systems or artificial intelligence and present the information in a comprehensible way.use databasesuse databasesUse software tools for managing and organising data in a structured environment which consists of attributes, tables and relationships in order to query and modify the stored data.manage information access aidsmanage information access aidsDevelop and maintain information access aids such as databases, digital bibliographies, web pages, software programs and online tutorials.ensure information privacyensure information privacyDesign and implement business processes and technical solutions to guarantee data and information confidentiality in compliance with legal requirements, also considering public expectations and politi...design information systemdesign information systemDefine the architecture, composition, components, modules, interfaces and data for integrated information systems (hardware, software and network), based on system requirements and specifications.interact with users to gather requirementsinteract with users to gather requirementsCommunicate with users to identify their requirements and collect them. Define all relevant user requirements and document them in an understandable and logical way for further analysis and specificat...coordinate technological activitiescoordinate technological activitiesGive instructions to colleagues and other cooperating parties in order to reach the desired outcome of a technological project or achieve set goals within an organisation dealing with technology.manage cloud data and storagemanage cloud data and storageCreate and manage cloud data retention. Identify and implement data protection, encryption, and capacity planning needs.utilise decision support systemutilise decision support systemUse the available ICT systems that can be used to support business or organisational decision making.implement data warehousing techniquesimplement data warehousing techniquesApply models and tools such as online analytical processing (OLAP) and Online transaction processing (OLTP), to integrate structured or unstructured data from sources, in order to create a central dep...
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Frequently asked questions
What does an ICT information and knowledge manager do?
ICT information and knowledge managers contribute to the definition of organisational information strategy and apply information and knowledge creation, editing, storage, and distribution policies. They manage the maintenance and evolution of structured and unstructured information. They create digital structures to enable exploitation and optimisation of information and knowledge, manage data analysis and enable business intelligence.
What skills does an ICT information and knowledge manager need?
An ICT information and knowledge manager needs 24 essential skills, including information structure, business intelligence, data mining, decision support systems, attack vectors.
Will AI replace ICT information and knowledge manager jobs?
The AI disruption score for ICT information and knowledge manager is 68/100 (high risk). Skills most exposed to automation: information categorisation, data quality assessment, information extraction. Most resilient: data mining, decision support systems, define technology strategy.
AI Replacement Risk
68/ 100
High Risk
Low riskHigh risk
Skills most at risk from AI
Skills resilient to automation
This is the average for the whole occupation. The AI Career Shield test (about 10 minutes) shows the risk in your own work and what you can do about it.
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ISCO GroupProduction and specialised services managers
Essential Skills24
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